How to troubleshoot EA Play Pro upgrade errors on PC
EA Help Article
Learn how to troubleshoot errors you may run into while upgrading from EA Play to EA Play Pro on the EA app.
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Learn how to troubleshoot errors you may run into while upgrading from EA Play to EA Play Pro on the EA app.
Learn more about EA Play and EA Play Pro on PC, including membership benefits, types, and how to join.
Learn how to find your EA Play membership and payment information and manage your membership from your EA Account.
Learn more about EA Play on Xbox, where it’s available, and ways to join.
Learn more about EA Play on PlayStation®, where it’s available, and ways to join.
Learn how to upgrade your EA Play membership to EA Play Pro on PC for extra benefits, like unlimited access to some of our newest games.
Learn how to cancel your EA Play membership on PC, PlayStation®, or Xbox and what cancelation means for your games.
Learn how to troubleshoot common EA Play issues and errors, including upgrading, billing, and missing content.
You get EA Play with your subscription if you have Xbox Game Pass Ultimate or PC Game Pass.
Learn how to play your Ubisoft games using Uplay with the EA app.
See which EA games have cross-play and cross-progression here.
Learn how to buy and install EA games on Steam, play with friends, and more.
Link your accounts and start playing.
Polish your takedown techniques, clinch control, and more with the gameplay controls for EA SPORTS UFC 4 on Xbox One and PlayStation 4.
If you’re new to Madden Ultimate Team, here are some tips and tricks to get started.
Playing Madden NFL for the first time or just need some help? Learn more about how to play the game.
Learn how to manage cross-play settings and add friends in Need for Speed Unbound.
Log in to your EA Account, check your security info, and brush up on the rules to get into your game.
Learn how to play by the rules and see what activities lead to bans in FIFA.
Learn more about FIFA Ultimate Team™ (FUT) Division Rivals in FIFA 23 for PC, PlayStation, and Xbox.
If you’re having trouble finding your in-game Player Items, Packs, FIFA Points, Twitch drops, and more, try our steps to find them.
If you’re missing your FIFA Ultimate Team (FUT) Ultimate Draft Token, see if we can replace it by using our self-service tool.
Get ready to play. We’ll show you how to set up your new EA Account and help you get in the game.
Learn more about the updates to FIFA Ultimate Team (FUT) Objectives.
Learn how to find friends, play across platforms, and manage your social gaming experience with EA connect.
Whether it’s Coins or Points, we’re here to help you keep your FIFA currency in check and play by the rules.
Learn how to play by EA’s rules to make sure you, and players like you, have fun and stay safe while playing our games.
Having problems playing EA games online?
Find out how to manage other programs that might be stopping the EA app or your game from running properly.
Link your Xbox Live gamertag, PlayStation™Network Online ID (PSN ID), or Nintendo Account to your EA Account.
Your order history keeps track of your EA app and Origin purchases from pre-order to play, with status updates at each stage.
Learn how to link your mobile game to your Google Play or Apple ID account so you don’t lose your saves.
Some games go away for legal reasons, or because players are asking for resources elsewhere. Read on to find out what games are unavailable.
Access to certain online features for a child's account depends on the game, platform, and the parental controls that have been set.
If you think your EA Account was hacked, these steps may help secure it again.
We’ll show you how to set up, update, and find your EA ID.
If you can’t find your games, try these steps to see if they’re hidden, your purchase is still processing, or if you lost access.
Having trouble with your Android mobile game freezing, crashing, loading, or connecting to servers? Try these troubleshooting steps.
Get your EA PC games through the EA app and find out where to buy our games and virtual currencies as PC digital downloads.
Find out why we issue bans or suspensions and how to submit an appeal if you think there’s been a mistake.
Find out how EA handles reports of harassment and inappropriate or illegal content, and what actions we may take to keep players safe.
Learn how to unlink other platform accounts (PC or console) from your EA Account in settings.
Be more in control of your account and manage your family’s playtime and spending with the EA app player controls.
We have steps to help you find your email and password, and our advisors can help with anything this article doesn't answer.
If you’ve lost your data, stats, or progress in your EA mobile game, try our troubleshooting steps to see if you can get your stuff back.
When you contact us about a purchase, we'll sometimes ask you to provide proof of purchase. Here’s what we'll need you to send us.
Learn how to download games to your library in the EA app on PC or Mac.
Learn how to run a DxDiag report on your computer to help diagnose problems when your PC game isn’t working as it should.
Learn how to set up a child account for your kids to help them have a safer and age-appropriate gaming experience while they play.
EA Login Verification helps keep your account safe. We’ll send you a code to make sure it’s you when a new device tries to log in to your EA Account.
The EA app lets you link your EA Account with Discord to share your game activity with friends and servers.
Learn more about when you can update your child’s EA Account to a teen EA Account.
Having issues with one of our games or your EA account?
Find out what payment methods EA accepts and how to enter your info.
Learn how to add games to your Library, add friends, and more in the EA app.
Having trouble with your mobile game on iOS freezing, crashing, loading, or connecting to servers? Check out these troubleshooting steps for Apple iOS.
Learn how to delete your EA Account or EA Forums account or request to delete your data.
If you’d like to use our IP (Intellectual Property) for personal purposes, check out our guidelines.
If you’ve accidentally created a duplicate EA Account, here’s how to bring your information into one account.
Learn how to add friends on the EA app.
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