We ban players who break our User Agreement. If you have a ban or suspension on your EA Account for a specific game, or for the device you play on, we'll let you know via email.
You may have bans or suspensions that don't show on this page. If you're having trouble logging in or playing your games, or if you think your EA Account was hacked, try our troubleshooting steps.
If you think you were banned by mistake, you can contact us to appeal your ban.
Log in to see details about your bans and suspensions.
Your case number is #$a$. We’re connecting you to an advisor.
Your estimated wait time is:
minutes
Or
(You will leave queue)