Overblik
Learn how to run a DxDiag report on your computer to help find out what’s causing issues if your PC game is running slow, crashing, or experiencing other problems.
If you’re playing on a PC and your game is crashing, running slow, or having graphic problems, first check your PC to make sure:
- your computer meets the minimum requirements for that game
- your graphics driver is fully updated.
How to run a DxDiag report on PC
The easiest way for us to check your PC’s hardware is for you to run a DxDiag report and attach it to your case or to a post on EA Forums.- 1Press the Windows key and enter ‘dxdiag’ in the search box.
- 2Select the dxdiag app.
- 3When DirectX Diagnostic Tool opens, select the Run 64-bit DxDiag button.
- If that button doesn’t appear, move to step 6.
- 4Wait for the progress bar to complete and disappear. When your report is ready, select Save All Information.
- 5Save the file to your desktop as a text file and give it a name you’ll remember.
- 6Select Exit.