View your EA order history and status

You can view your Order History anytime from your EA Account settings. You’ll be able to see details including the date, description, order number, status, and price of your order.

Click on the plus sign (+) to the left of the order date to view more details, including additional status information, order quantity, and a breakdown of the price.

To use the Family Activity Report to view your child or teen’s order and transaction history, you’ll need to link your adult EA Account to theirs. Here’s how to do that and where you can find the report.

You can see your refund requests in your Order History. Follow the status of your refund in the Status column. Here’s what each status means.

• Completed - Your payment provider accepted your refund request.
• Failed - Your payment provider denied the refund request, or your payment method no longer exists for the funds to be returned. If you canceled your credit card or closed your payment account before the refund went through, that may be why it failed.

Read this article to learn more about refunds.

• Check your EA Account and Billing Settings to manage your account, view your billing info and order history, and more.
• If you’re on console, see how to link your console account to your EA Account.
• Follow @EAHelp for everything from outage info to game news.
• Subscribe to EA Help on YouTube for video walkthroughs and guides.