Check out the sections below to find some fixes for error messages we’ve seen.
You can also follow the Easy Anti-Cheat Game Error Solutions guide for more troubleshooting steps.
Error: A redistributable package (EasyAntiCheat_Setup.exe) was not installed successfully. Setup cannot continue.
You’ll see this when something has gone wrong with the Easy Anti-Cheat installation.
One way to fix it is to run the Easy Anti-Cheat installer on its own.
This one can happen for a number of reasons. Use the headers below to help you pinpoint the problem and then fix it.
Update your driver
Check your anti-virus program
Some anti-virus programs might incorrectly flag Easy Anti-Cheat. If they do, they can stop it from running. The Easy Anti-Cheat team is working with anti-virus companies to have the program added to their allow-lists. Check this page on their website to see if your anti-virus is listed.
If it’s not, you may have to manually add Easy Anti-Cheat to your allow-list. The Easy Anti-Cheat team includes steps for some popular anti-virus programs here. If your anti-virus program isn’t listed there, check the manufacturer’s website to find out how to allow-list a program.
Using the Epic Launcher?
Error: An application using Easy Anti-Cheat is already running! (STOP_PENDING)
If you’re playing an Epic game or have the Epic launcher running, try closing those completely, then relaunching your game. Easy Anti-Cheat is an Epic product and may be already running in the background when you have Epic games or apps open. Closing them down prevents any potential conflicts.
We use Easy Anti-Cheat to help keep our multiplayer games fair for everyone.
It helps us spot accounts that aren’t playing fair and put them on a time-out, because it’s no fun playing against someone who is trying to give themselves an unfair advantage.
Check the Easy Anti-Cheat website for more help with: