Upgrade a child account to a teen account

Updated 2 weeks ago1 min read

Overview

Is your child ready to upgrade to a teen EA Account? Learn when and how to age up their account and what that means for their settings.

When can a child upgrade to a teen account?

If you created an EA Account for someone under the minimum age in their country or region, it’s a child account. Once they reach the minimum age, they’ll get a pop-up notification every time they log in to the EA app to let them know it's time to age up. When you upgrade your child’s account to a teen account, they can add their own email address and enable two-factor authentication.Here’s the full list of countries and the minimum age required to upgrade a child account to a teen account.

  • Australia: 13
  • Austria: 14
  • Belgium: 13
  • Bulgaria: 14
  • China: 16
  • Croatia: 16
  • Cyprus: 14
  • Czech Republic: 15
  • Denmark: 15
  • Estonia: 13
  • Finland: 13
  • France: 15
  • Germany: 16
  • Greece: 15
  • Hungary: 16
  • Ireland: 16
  • Italy: 14
  • Japan: 13
  • Latvia: 13
  • Lithuania: 14
  • Luxembourg: 16
  • Malta: 13
  • The Netherlands: 16
  • Norway: 13
  • Poland: 16
  • Portugal: 13
  • Romania: 16
  • Slovakia: 16
  • Slovenia: 16
  • South Korea: 18
  • Spain: 14
  • Sweden: 13
  • United Kingdom: 13 
  • United States: 13
  • Rest of the EU: 16
  • Rest of the world: 13

What can teen accounts do?

A teen EA Account has access to all the features of our games and services, except for any parental controls you set through their console or EA app. This includes:
  • playing online
  • chatting with friends
  • inviting friends to play
  • signing in to and using our online game companion apps
  • buying and downloading games from our online store.
However, unlike an adult EA Account, you can link a teen account to yours and set playtime limits and spend controls.
Still having issues?
Get in touch with our customer support team for more help.