EA server status: outages and connection updates

Services

Games

For real-time outage and maintenance updates, go to @EAHelp.

If EA servers are up and running but you still can’t connect to your game, there are a few things you can check that might help you get back online.

• Check your internet connection. Make sure your network is stable and fast enough to support online gaming. Try restarting your router or switching from Wi-Fi to a wired connection if possible.
  
  
• Test platform network services. Even if EA’s servers are online, Xbox Live, PlayStation™Network, Nintendo, or Steam services might be experiencing issues. You can check their status here:
  • Xbox Live status
  • PlayStation™Network status
  • Nintendo network status
  • Steam server status.
    
    

• Restart your game and device. Sometimes a quick reboot of your game or platform can clear up temporary connection problems.
  
  
• Clear your cache. If you're playing on console or the EA app, clearing your system or app cache can help resolve connection issues. Follow the steps in:
  • Clear cache to fix your game download or upload
  • Games that won't download, install, or load in the EA app.

• Head over to EA Forums to look for a fix.
• Follow @EAHelp for everything from outage and maintenance info to game news.
• Subscribe to EA Help on YouTube for video walkthroughs and guides.