Overview
Learn more about Apex Legends rules and how cheats and hacks put your account at risk. Plus, find out how to contact us to report a player for cheating or to appeal a ban or suspension.
Apex Legends rules
Don’t cheat in-game
We want the Apex Legends play experience to be fair and fun for everyone, so using cheats or hacks is against our rules. Cheating can include, but isn’t limited to, using third-party software, like aimbots, wallhacks, and other similar cheats to gain an unfair advantage over other players.Cheating includes:- performing in-game exploits and abusing glitches or bugs
- stat padding (abusing game features the way they aren’t supposed to be used to artificially stack scores)
- using software or cheat tools that disconnect other players from the EA servers
- teaming up and playing with other players who are using cheats or hacks.
We’re serious about the rules, and we keep track of how many times they’re broken. If you keep breaking the rules, we may close your EA Account.
Don’t make false claims
Making a false claim to EA Advisors or any other EA representative is against our gameplay rules. If you make a false claim, we might take action on your account.Don’t hack other players' accounts
Accessing another player’s account is always against the rules.Don’t be a troll
Using hate speech in-game or harassing other players is against our rules. If you act offensively in-game, through in-game chat or your username, your account might be suspended.Don’t party up with cheaters
Intentionally partying up with cheaters in matches to boost your rank or help complete challenges counts as cheating, even if you’re not using cheats yourself. If we detect you partying up with confirmed cheaters for multiple matches in a period of time, we might ban you from Apex Legends.Don’t share your credentials
Never share your credentials. Sharing your Apex Legends account info means your account could get stolen, and we may decline to restore it. It’s always unsafe to trust others with your account details, no matter how safe they claim to be. When you share your credentials, you run a high risk of losing all your content and your account being deleted. EA will never ask for your password. There are no exceptions to this rule. If you get an email that looks like it came from us asking for your password, it’s a scam.For help keeping your account safe, learn more about phishing.Read Section 6 of the EA User Agreement to learn more about our complete rules of conduct.Check out our Positive Play Charter to learn how to contribute towards a positive and inclusive gaming community.
Buying Apex Legends accounts
Buying Apex Legends accounts is against our rules and the terms of our User Agreement. When you buy an Apex Legends account or level up your account using an unauthorized third-party seller, you run a high risk of losing your account, including all of your progress and inventory.Is it safe to buy an Apex Legends account?
All Apex Legends account transactions with third-party sellers are unsafe and unauthorized by EA. This includes buying and selling accounts, buying Battle Pass levels and tiers, and all account leveling or item acquisition (badge boosting). Engaging with third-party sellers will always put you at risk of losing your account and all the work and play you’ve put into it, no matter how safe sellers claim to be.Third-party sellers use different tactics to make it seem like they offer secure, safe transactions. They might:- use reassuring and attractive language like ”verified sellers,” “secure marketplace,” and words like “safe” or “fast”
- promise a free service in exchange for your credentials
- play on a sense of urgency by guaranteeing you’ll have a new Apex Legends account or level boosting in minutes.