How to play by the rules in EA SPORTS FC™ Mobile

Updated 2 weeks ago1 min read

Overview

Keep your account safe and play by the rules in EA SPORTS FC™ Mobile.

EA SPORTS FC™ Mobile rules

Keep these rules in mind when you play EA SPORTS FC™ Mobile. 
Read Section 6 of the EA User Agreement to learn more about our complete rules of conduct.
Check out our Positive Play Charter to learn how to contribute towards a positive and inclusive gaming community. 

Don’t cheat

Cheating isn’t fair and hurts other players’ experience.Cheating includes but isn’t limited to:
  • using external tools or bots
  • using in-game exploits
  • abusing glitches or bugs
  • creating an unfair advantage on the field by working with other players or accounts to increase your rank. 

Don’t hack other players’ accounts

Accessing another player’s account is strictly against our rules. 

Don’t buy Coins

You can earn Coins by playing, buying, and selling Items in the Transfer Market, but buying Coins from a third party is against our rules.Here's how to earn Coins fairly:
  • play live events
  • complete daily activities
  • buy and sell players and Items in the Market.
Why shouldn’t you buy Coins from third parties?
  • Buying Coins from unauthorized third parties affects the game economy by creating an unfair playing field. 
  • Third-party Coin sellers need your account login information to give out Coins. If you buy Coins, you’re at risk of having your account information stolen by phishers.
Don’t buy “mule” accounts or perform comfort trades. Both are against our gameplay rules.

Don’t farm Coins

Coin farming is when you trick the game into thinking you’re playing matches when you aren’t. Using any kind of bot or disconnection method in the game to earn Coins faster is against our rules.

Don’t distribute or sell Coins

Coin selling and Coin distribution hurt the game economy and disrupt the buy-sell environment. This includes:
  • giving or receiving Coins from another player, including giveaways 
  • transferring Coins between accounts that you own, or that another player owns.

Don’t buy EA SPORTS FC™ Mobile Points from a third-party seller

There are only three ways to get Points:
  • buying them in-game
  • buying them through the EA SPORTS FC™ Mobile Webstore
Third-party Coin sellers need your account login information, which puts your account at risk of hacking. Check out our guide on how to avoid phishing scams to prevent your information from being compromised. 

Don’t abuse or use bots in the Market

Using bots, exploits, cheats, undocumented features, design errors, or bugs gives you an unfair advantage. It can make the game harder for other players to enjoy.This includes using:
  • unsupported mods, unauthorized hardware, or accessories
  • any specialized software, such as “aimbots” or “triggerbots,” or intentionally “boosting” or “teamkilling”
  • exploits to gain in-game Items.

Don’t make false claims

While we always welcome your feedback, don’t abuse in-game support or complaint buttons by making false reports to EA. Check out how to make legitimate claims.

What happens if you break the rules

If you break our rules, we could:
  • suspend your account
  • permanently ban your account in serious cases
  • restrict your access in other ways. 
Think you were banned or suspended by mistake? Learn how to dispute a ban or suspension. 

Keep your account safe from hackers

Never share your Facebook, Google Play, or Apple Account login information. We’ll never ask for your password either.Learn more about phishing and how to avoid it, and make sure to follow our safety tips.When you link your EA SPORTS FC Mobile account with your Facebook, Google Play, or Apple Account, your username and password from those accounts never reach our servers. Your login credentials are not visible to anyone, including anyone here at EA. 
Check out our article on EA rules to know and follow.
If you think someone’s breaking the rules, find out how to report players in EA SPORTS FC™ Mobile. 
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