Getting started in Plants vs. Zombies Heroes

Updated 2 weeks ago1 min read

Overview

Learn everything you need to know about Plants vs. Zombies Heroes, including how to get help in-game, finding your Player ID, saving your progress, probabilities for random content, and playing multiplayer.

Table of Contents

How to save progress in Plants vs. Zombies Heroes

Link your game to Game Center, Google +, Facebook, or your EA Account to save your progress. 
  1. 1
    Launch the game.
  2. 2
    Go to the main menu and tap the Cog icon in the upper right-hand corner. 
  3. 3
    Select the Settings tab.
  4. 4
    Choose which platform you want to link to. 
    • You can sign into multiple accounts for extra places to sync data.
  5. 5
    Select Connect, then follow the steps to sign in. 
Once you’ve linked to an account, Plants vs. Zombies (PvZ) Heroes syncs your game progress across different devices.  If the game gets reinstalled or removed, your progress will be saved and can be transferred to another device. 
If you don’t link to an account, your progress will be lost if the game is uninstalled or removed. Learn more about the risks of playing on a guest account.

How to get help in Plants vs. Zombies Heroes

To get help with Plants vs. Zombies, contact support directly from the game. We’ll need your Player ID to help.                                                                  
  1. 1
    Tap the Settings cog icon.
  2. 2
    You’ll see your Player ID at the bottom of the screen.
  3. 3
    Tap Help & About.
  4. 4
    Tap Contact Support to visit EA Help.

Can’t access the game?

If you need help because you’re locked out of your game or have lost your device? We’ll need your Player ID to help. 

How to play ranked multiplayer in Plants vs. Zombies

In ranked multiplayer mode, you move through the ranks by earning stars. You start at rank 1 in the Wood league.When you win a ranked game, you gain stars. When you lose, you lose stars (except in the Wood league). You won’t lose a star if it would cause you to lose your rank.
Ranked multiplayer takes place over Seasons. At the end of each Season, all ranks reset. 

How to find info and probabilities of Card Packs

There are a few different types of Packs you can get in-game, like Hero Packs, Ally Packs, and Tribe Packs. Each Pack shows how many cards it includes and the drop rates for each rarity category.Information card for the Solar Flare Pack.If a rarity is marked as Guaranteed, that means that at least one item in the pack will be of that rarity. Only the probabilities for non-Uncommon items are shown, and if an item from a non-Uncommon rarity category (e.g. Rare or Super-Rare) is not selected, the item will be Uncommon. The pool of items in each rarity category is shown by selecting the information button in the top-right corner. Each item in the relevant rarity pool has an equal chance of dropping. If there is a 30% chance of a Super-Rare item, and a Super-Rare item is selected, the odds of getting any single Super-Rare item is 1/[total # of Super Rare items in the pool]. You’ll get at least one Rare item in your Pack.

How to earn bonus stars

Some leagues give you a bonus star if you win multiple games in a row. The amount of stars you win or lose is based on your rank/league.Here’s an overview of leagues and ranks:

  • Win: +2 stars
  • Loss: 0 star
  • Streak bonus: +1 star
  • Stars to next rank: 10

  • Win: +2 stars
  • Loss: -1 star
  • Streak bonus: +1 star
  • Stars to next rank: 10

  • Win: +2 stars
  • Loss: -1 star
  • Streak bonus: +1 star
  • Stars to next rank: 10

  • Win: +1 star
  • Loss: -1 star
  • Streak bonus: 0 star
  • Stars to next rank: 20

  • Win: +1 star
  • Loss: -1 star
  • Streak bonus: 0 stars
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