Banned or suspended EA Account

If you think you’ve been banned by mistake, here’s how to open a case and let us know. Choose the Email option to fill out our webform. Make sure to include these details in the form so we can help you:Detailed info that includes any error or notification messages that you saw.Your username—this is your EA ID, PlayStation™Network Online ID, Xbox Live gamertag, EA mobile game-specific User ID, game-specific user name, or forum user name and forum language.Need help finding your mobile user ID? Learn how to find your ID for the mobile games you play.The email address that’s on your banned or suspended EA Account.You can check out our article for more info about what to expect.

EMAIL US

Email us about your issue and we'll get right back to you.

View your bans and suspensions

Go to My Ban History to view more info on and dispute your active bans and suspensions.

Go to My Ban History to view more info on and dispute your active bans and suspensions.