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See how you can find your email address in your account settings, or in the menu of some of your favorite games on PlayStation and Xbox.

Are you trying to log in to your EA Account but forgot your email address or password? We’ve got you covered.

You can find your EA Account’s email address and other info in the menus for most of our games on your console. Check out our steps for some of our games below.

On EA Desktop

The EA Desktop app is currently in Beta, so only some players have access. Find out more in our article.

  1. Launch the EA Desktop app and log in to your EA Account with your EA ID and password.
  2. Click the menu icon (it looks like 3 lines) in the top left corner of the app and select Application settings.
  3. Click My account.
  4. Click Edit.
  5. A browser window will open with a page for My Account. On the About Me tab, you’ll see a preview of your email address with asterisks.
  6. Click Edit next to Email Address.
  7. We’ll send you a code to verify your identity. If you don’t have access to your email address, don’t remember what the full address is, or don’t have access to your EA Login Verification methods, see how to get help with your account.

You can only sign in using your EA ID on the EA Desktop app, not on one of our websites.

On Origin

You can find your email address using Origin if you log in using your EA ID.

  1. If you don’t already have Origin installed on your computer, download and install it.
  2. Launch the Origin client.
  3. Sign in to your EA Account with your EA ID and password.
  4. Click on your EA ID at the bottom of the client.
  5. Click EA Account & Billing.
  6. A browser window will open with a page for My Account. On the About Me tab, you’ll see a preview of your email address with asterisks.
  7. Click Edit next to Email Address.
  8. We’ll send you a code to verify your identity. If you don’t have access to your email address, don’t remember what the full address is, or don’t have access to your EA Login Verification methods, see how to get help with your account.

You can only sign in using your EA ID on the Origin client, not on origin.com.

On console

These steps are for console games (PlayStation and Xbox) only.

You can’t change your email address or update your password in all of the games. Log in to your account on ea.com to change that information.

FIFA 22, 21, and 20
  1. Scroll right in the menu to Customise.
  2. Open Online Settings.
  3. Open EA Account.

Here you’ll find your public ID, your email address that’s linked to your EA Account, and your join date.

Madden NFL 22, 21, and 20
  1. From the main menu, scroll to the right until you see the Customize cogwheel. Click on it to open.
  2. Click on Settings.
  3. Open EA Account.

You’ll see the email address tied to your EA Account at the top of the screen.

Need to update the email address linked to your EA Account? Learn how to update your account info.

NBA LIVE 19 and 18

PlayStation:

  1. Go to Settings, then Online Settings.
  2. Choose your EA Account.

Xbox:

  1. Scroll right in the menu to Settings.
  2. Click on Xbox Live.

Your EA Account email address will be at the top of the screen. You can update your NBA LIVE 18 & 19 info on ea.com.

NHL 21, 20, 19, and 18

The menu for NHL is customizable. Once you’ve pinned any three things to your customized menu:

  1. Find and open Settings.
    • If you didn’t pin it, scroll down to find all menu options.
  2. Open Online Settings.
  3. Open EA Account Info.

Here you’ll find your public ID, the email address that’s linked to your EA Account, and your member date. You can update your NHL 18 & 19 info on ea.com.

UFC 4
  1. Find and open Settings.
  2. Go to Account and click on EA Account.

You’ll see your public ID, the email address that’s linked to your EA Account, and the date you joined. Head here to learn how to update your account info.

Didn’t see your game here? There might not be steps to find your account info like this for that game.

Once you know what your EA Account’s email address is, you can log in to your account on ea.com to update it.

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