Remember—all purchases are final.
Make sure you’re sending your gift to the correct account on the correct platform. If you send it to the wrong person, even if they’re banned, we may not be able to help.
To send your friend a gift, you need to:
To get gifts from a friend, you need to:
You need to add friends through the Apex Legends Friends menu to send and receive gifts. Follow these steps to add your friends in Apex Legends.
No, you can’t gift Apex Coins.
You can’t gift your friend an item they already own as a single item.
If you give your friend a bundle with an item they already own, you’ll get a discount on the bundle, and they'll get any other items they don't already own.
To view the discounted amount, open the gifting window and click on your friend’s name. The Apex Coin total will update and be discounted based on what item(s) your friend already has.
No, you can only buy gifts with Apex Coins.
No, you can’t gift items from your inventory. You need to buy gifts with Apex Coins.
Gifts are final and non-refundable. Before sending your friend a gift, make sure you’re gifting to the right account on the right platform, and your friend’s account isn’t banned.
Gifts are automatically added to your inventory after your friend sends them. You don’t have to do anything to accept them.
To see your gift, check your inbox.
Gifts are automatically added to your inventory, and you’ll get a notification in your inbox when they arrive. If you’re not seeing your gift, try going back to the lobby, then back to your inventory, to find your gift.
Having trouble with Login Verification? Make sure the EA Account you’re using to play Apex Legends is the same one that’s logged in on your EA Account settings.
You can check which account you’re logged in to using the steps in this article.
Go to your EA Account Security settings and confirm EA Login Verification is turned on.
If you still aren’t able to buy the gift after turning on EA Login Verification, restart your game and try again.
You need to buy more Apex Coins before you can send your friend a gift. Follow these steps to buy more Coins.
Your friend may show as ineligible if:
Only players who you're friends with in-game will appear on your gifting list. If your friend doesn’t appear here, your friend may need to accept your friend request in-game. Once they do, you can send them gifts when you’ve been friends in-game for at least two weeks.
If you’re playing on PlayStation, Xbox, Nintendo Switch™, or Steam, you need to make sure you're friends in-game, not just on the platform.
You can only send five gifts in every 24-hour period. You’ll get this error if you’ve maxed out your gifts in a 24-hour period and need to wait before you can send more.
This can happen when there’s a game or server issue. Wait until it’s fixed before trying again.