• When you cancel, you’ll have access to all membership features until the end of your membership period. When your membership period ends, you’ll no longer have access to games in The Play List.
• If your membership expires or you cancel it, you won’t be able to play games available with EA Play unless you buy them separately or reactivate your membership.
• You'll keep your game progress if you don’t manually delete your save files. If you reactivate your membership or buy the games separately, you can pick up where you left off the next time you play.
• If you cancel your membership or it expires, any purchases you made with your 10% member discount are yours to keep.
• Check out EA Play Terms for more details.

How to cancel EA Play or EA Play Pro on the EA app

1. Go to your EA Account and sign in using the EA Account details you used to join EA Play.
2. From the options on the left, choose EA Play.
3. In the Membership Information section, select Cancel This Membership.
4. On the new browser page that opens, select Cancel membership.

If you cancel but weren’t at the end of your membership period, you can continue to use your EA Play membership until the Membership Expiration date listed in the EA Play tab of your EA Account settings.

Your payment method for EA Play won’t be removed until your Membership Expiration date. You’ll have the option to reverse the cancelation until that date.

To renew your EA Play membership, go to the EA Play tab of your EA Account settings. If you recently canceled, select Renew Membership to rejoin EA Play on PC. If you don’t see an option to renew, select Sign Up.

How to cancel EA Play on PC through Steam or Epic

If you joined EA Play through Steam or Epic, you’ll need to contact Steam Support or Epic Support directly to cancel your EA Play on PC membership.

1. Sign in to your PlayStation® account.
2. Select Subscription.
3. Select Turn Off Auto-Renew next to your EA Play membership.

You can ask PlayStation® Support to cancel your membership if you want to stop EA Play right away, but you won’t be eligible for a refund of any unused time.

On EA Help, we can help if you need info about EA Play or your EA Account.

If you have issues with any of the following, you’ll need to contact PlayStation® Support directly:

• price information
• billing issues, questions, and concerns
• canceling your EA Play membership
• game codes and code issues.

1. Sign in to your Microsoft account.
2. Choose Services & subscriptions.
3. Choose Manage next to your EA Play membership.
4. Cancel your membership.

You can ask Xbox Support to cancel your membership if you want to stop EA Play right away, but you won’t be eligible for a refund of any unused time.

If you have issues with any of the following, you’ll need to contact Xbox Support directly:

• price information.
• billing issues, questions, and concerns.
• canceling your EA Play membership.
• game codes and code issues.

EA Play memberships are not refundable.

There are some exceptions to this that allow us to offer refunds under certain circumstances. For example, if you upgrade to EA Play Pro on the EA app, you’ll be refunded for the remaining paid time left on your initial EA Play membership.

Learn how to troubleshoot refund issues for EA Play Pro upgrades.

To learn more about our refund policy, check out our Great Game Guarantee.