Playing by the rules is essential for keeping the World’s Game fun and fair for everyone.
There are a few rules that you should know before you hit the pitch in EA SPORTS FC™. Breaking the rules may result in penalties or bans.
Breaking EA SPORTS FC™ rules may impact your experience across multiple platforms and games if you’re using the same EA Account.
If you break the rules, we reserve the right to apply some or several of the following actions as a first-time action.
At EA, we prioritize positive, fun, and safe gaming for everyone. Read our Positive Play Charter to understand these rules, and see how they apply to EA SPORTS FC™ below.
Coin distribution disrupts the safe buying and selling environment that players use to get new Ultimate Team™ items.
Here are some examples of how distributing Coins breaks our rules.
Buying Coins from a third party is against our rules. Read more about staying safe with Coins.
You can earn Coins by playing Ultimate Team™ and selling Ultimate Team™ Items on the Transfer Market, but you can’t buy Coins.
Ways to earn Coins
Why buying Coins is against our rules and how it can impact your account
You can only access EA SPORTS FC™, EA SPORTS FC Ultimate Team™, and our EA SPORTS FC™ servers using an official version of EA SPORTS FC™ or the official Web and Companion Apps. An official version of EA SPORTS FC™ is one that you bought from EA or from an authorized retailer. Using a modified version of any platform breaks our rules.
An unmodified platform is a console or PC that works the way it did when it came out of the box from an authorized retailer. The PC should not have any software to modify the game or the game’s interactions with EA.
Sharing your credentials with someone who is using a modified platform also breaks our rules.
Avoid third-party apps and browser extensions, as they can expose your account information and put it at risk. For example, certain browser extensions can capture your passwords, track your web browsing, insert ads into web pages you visit, and more.
Don’t use any sort of in-game bots, automation, or tools like auto-buyers. Making transactions outside of the game, the Web or Companion App, or playing in any unauthorized way that gives you an unfair advantage, harms other players’ experience.
Promoting the sale or purchase of Coins anywhere within our games or forums breaks our rules.
Coin farming is when you try to get Coins fast and illegitimately. This includes using bots in the Ultimate Team™ Transfer Market or tricking the game into thinking you’re playing matches when you aren’t.
You can store as many Coins in your account as you like, as long as you’re earning those Coins the right way in the game. Using any sort of bot or disconnection method is against our rules.
Making a false claim to EA Advisors or any other EA representative is against our rules.
Accessing another player’s account, including account sharing, is against the rules.
Cheating can include but isn’t limited to: using external tools, performing in-game exploits, abusing glitches or bugs, performing, using, buying, or selling match collusion, matchmaking manipulation, or win manipulation services.
We want to help you as quickly as we can, so only contact us with genuine challenges. If you think we made a mistake with a ban or suspension, check out our article to learn how to dispute it.