To help keep EA SPORTS FC™ Ultimate Team™ a safe experience for all players, play by the EAS FC rules.

Need help logging in? Use these steps to reset your password or to find out which email address you need to use to sign in. Make sure to log in to the EA Account that’s linked to your game.

If you don’t have automatic access to the Transfer Market in the Web or Companion Apps, you’ll need to earn access by playing the game.

How long does it take to unlock the Transfer Market?

How long it takes to unlock the Transfer Market is based on a few factors.

• Your account history and if it’s in good standing by following the EAS FC rules.
• The number of Ultimate Team™ accounts you’re using on the same device.
• The number of active days you’ve played Ultimate Team™.
  • An active day is when you’ve played three full matches in Ultimate Team™ and logged in to the Web or Companion App within a calendar day, following UTC timezones, per Ultimate Team™ account.
  • Learn how to set up EAS FC Playtime to see your time spent and matches played.

Playing more than three matches per day won’t increase your chances of unlocking the Transfer Market.

Here are some examples of how many active days of playing it takes to get access to the Transfer Market.

• For an Ultimate Team™ account that’s in good standing, and is the only account that’s been created on or logged in to from a device, playing two active days will normally earn you access.
• For an Ultimate Team™ account in good standing that’s not the only Ultimate Team™ account that’s been created on or logged in to from a device, it should take at least four active days to earn access. Depending on the number of Ultimate Team™ accounts used on a device, it could take longer.
  • If you share your device with siblings or friends who also play Ultimate Team™, it may take more time to gain access to each Ultimate Team™ account.

How will I know when I’ve earned access?

We’ll send a message to your Ultimate Team™ account in-game to let you know when you’ve unlocked access. You can also check the Web and Companion App.

What if I’m playing on Nintendo Switch™?

If you’re playing on Nintendo Switch™, you can still use the Transfer Market to trade items with other Switch players.

Blocked from Transfer Market on Web and Companion Apps

If you get this message on your Web or Companion App, your account has been blocked from the Transfer Market on the EAS FC Web and Companion Apps for breaking our rules. You should still be able to use the Transfer Market in-game from your PC or console.

Your account has been blocked from using the Transfer Market on the Web and Companion Apps due to breaking our rules. Although you can’t access the Football Ultimate Team™ Transfer Market on Web and Companion Apps for the current FC title, you can still use the in-game Transfer Market. Check the email associated with your EA Account for more information.

Fully blocked from Transfer Market

If you get this message on your Web or Companion App, your account has been blocked from the Transfer Market, both in-game and on the Web and Companion Apps, for breaking our rules.

Your account has been blocked from using the Transfer Market due to breaking our rules. Check the email associated with your EA Account for more information.

Appealing a ban from the Transfer Market

If your account is blocked or banned, we’ll email you to explain why. We take these measures to ensure our communities remain positive, fun, fair, and safe for all.

• Find out what you can do if you think you were banned by mistake in FC.
• Think you were hacked? Learn how to secure your account.

What if I was banned from the Transfer Market in EA SPORTS FC™ 24?

Transfer Market bans won’t roll over from EAS FC 24 to EAS FC 25, but you’ll need to earn access to the Market when playing EAS FC for the first time.

If you have a franchise ban from the EA SPORTS FC™ franchise, this will carry over to EAS FC 25 and affect your ability to access the Transfer Market.

• Keep an eye on @EAHelp and @EASPORTSFC for the latest game updates.
• Check out our EA SPORTS FC™ forums to get help from other players and chat with the community.
• Subscribe to EA Help on YouTube for video walkthroughs and guides.