Download the EA app to start growing your Library and get to playing your games.
Make sure you check out the EA app’s minimum requirements before downloading the EA app.
The EA app is not compatible with Chromebooks, since they don't have Microsoft Windows.
Every game has its own requirements to play, too. To find the minimum requirements for a specific game:
Once you’ve checked your specs, use our article on downloading and playing games to get into the action.
Once you download the EA app, follow the installation instructions.
Check your tech
Double-check that your computer meets the requirements.
If you’re on PC, make sure you’re running the EA app as an administrator. Then add EADesktop.exe, EALauncher.exe, and EABackgroundService.exe to your anti-virus and firewall allow lists.
Read more on how to update your Windows Security settings.
Check your connection
You can also try troubleshooting your connection problems using our guide.
Restart or reset your download
If you hit an error in the middle of your installation, you'll need to start over — but you'll also need to delete any files that made it through.
The EA app is designed to keep itself up-to-date. This means when you log in, it’ll automatically update to the newest version.
If you have the app running when a new update launches, it will not automatically update. Instead, exit out and restart it to begin the update.
The EA app BackgroundService.exe helps keep your games and the EA app up to date. It runs alongside the app, and when partner apps (like the Xbox PC app) are running.
It also keeps running in the background when you’re not running any apps, occasionally checking for new updates that can be installed. This lets you get into your games quickly and easily, when you want to play, with minimal impact on your computer’s performance.