Check out our article on playing by the EA rules.
These rules are in place to keep things fair for everyone who plays FIFA.
We believe in the power of positive play. Being part of a gaming community should be positive, fun, fair, and safe for all. Our Positive Play Charter is at the heart of our rules.
If you break the rules, we reserve the right to:
These actions are applied to the EA Account you use to play FIFA, and may affect your gaming experience on multiple platforms that use the same account.
Here are some rules to follow to make playing FIFA a positive, fun, and fair experience for all players:
Coin distribution disrupts the safe buying and selling environment that legitimate players are trying to use to get the players they need for their Ultimate Team.
It breaks our rules if you:
Buying or selling FUT Coins can result in an unfair increase in prices of Items on the FUT Transfer Market.
It’s also against our rules to buy “mule” accounts and perform comfort trades.
If you’re using the FUT Transfer Market to distribute FUT Coins or if you promote buying and selling FUT Coins in any of our games or forums, we may need to take action on your account.
Here are a few ways to earn FUT Coins fairly:
Read more about staying safe with FUT Coins in our article and avoid cyber threats, like phishing.
You can only access FIFA, FIFA Ultimate Team, and our FIFA servers using an official version of EA SPORTS FIFA, an unmodified platform, or the official FUT Web and FUT Companion Apps to avoid breaking our rules.
An official version of EA SPORTS FIFA is one that you bought from us or an authorized retailer.
An unmodified platform is either:
It also breaks our rules if you share your credentials with someone who is using a modified platform. This also puts your account at risk of cyber threats.
Coin farming is when you get Coins illegitimately, either by using bots in the FUT Transfer Market or by tricking the game into thinking you’re playing matches when you aren’t.
Using any sort of bot or disconnection method breaks the rules, as it gives you an unfair advantage and hurts the experience for you and other players.
Making a false claim to EA Advisors or any other EA representative is against our gameplay rules.
If, for example, you report that you've lost an Item, but you didn't lose it or never had it to begin with, that's a false claim.
We take false claims very seriously, so we warn everyone who contacts us for missing Items about our false claims policy to help keep a fun, safe, and secure environment for you and all players.
If you make a false claim to us, we may need to take action on your account.
Accessing another player’s account is completely against the rules.
If you are reported as hacking into someone’s account, we’ll take action on your account.
In-game cheating isn’t fair play and hurts the experience for other players.
Cheating includes, but isn’t limited to:
We’ll never ask for any of your account passwords. That includes your passwords for your EA Account, your Xbox Live gamertag, your PlayStation™ Network online ID, or your Nintendo Network ID. If anyone tries to get that information from you, know that it’s not us. Don’t give your passwords out to anyone, ever.
You can report players for breaking any of the above rules right here on EA Help:
Section 6 of the EA User Agreement expects that players don’t:
You can review our complete rules by checking out the EA User Agreement.
You can also check out the FIFA YouTube channel to find ways to improve how you play.
If you need more help with your game, check out EA Help to get answers on specific issues:
You can also: