Linking your EA mobile game to an account is the best way to play.
When your game is linked to an account, you can play on multiple devices, transfer your progress to a new mobile device, and recover your progress if it’s ever lost.
We highly recommend that you link your game to one of your accounts so that you can save and recover your content if something happens.
You can link your game even after you’ve been playing for a while, and you won’t have to start over or lose any progress.
If you lose your progress and haven’t linked your account, we won’t be able to help.
Find out how to link your accounts for your EA mobile game:
If your game isn’t listed here, find out how to get help for your game here.
When you play with a linked account, your game progress is saved and backed up.
If you ever lose data, stats, or progress in your game, try these steps to restore lost mobile game progress.
If you’re playing your EA mobile game without linking to an account, your game progress will only be saved on the mobile you’re using.
You may lose game progress if your phone factory resets, you delete or reinstall the game app, or because of major OS updates.
If you lose your progress and haven’t linked your account, it’s permanent. We can’t recover game data for anonymous accounts, so make sure to link your account as soon as possible.
