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Find out how to get help in NBA LIVE Mobile without leaving your game.

  1. Tap the Menu icon (three orange lines) on the top corner of the Home screen.
  2. The orange hamburger icon at the top left of  the app.

  3. Tap the Settings icon (the gear or cog wheel).
  4. The Settings icon in the NBA LIVE Mobile app menu.

  5. Tap Help.
  6. The Help button in the NBA LIVE Mobile Settings menu.

You’ll see the EA Help site on your browser. View help articles to see if we have an answer for you. You can also tap Contact Us at the bottom of the page to get in touch with an EA Advisor.

I’m looking for my NBA LIVE Mobile User ID

We got you. Check out our article with steps to find your User ID.

I still can’t find my answers

Looking for something else? Check out our article on NBA LIVE Mobile troubleshooting tips.

Where can I find more info on NBA LIVE Mobile?

Visit easports.com for more information and news.

Stay in the conversation by liking EA SPORTS NBA LIVE on Facebook, following on Twitter and Instagram, and watching on YouTube.

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