If you're having issues with Origin for Mac or a game you're playing on Origin for Mac, you can submit an error report with the Origin Error Reporter.

Origin is no longer available for Windows, only on Mac. To play games on PC, install the EA app.

If you try running Origin on a PC, you’ll get an error with the code 20:403.

Follow these steps to access the Origin Error Reporter.

  1. Open Finder.
  2. Enter Origin in the search tab and make sure you select Applications.
  3. Select the OriginER app.


  1. Open Finder.
  2. Go to Applications.
  3. Right-click Origin.
  4. Select Show Package Contents.
  5. Select Applications.
  6. Select the OriginER app.

Once you access the Origin Error Reporter, follow the below steps to fill out your report.

  1. Fill in the issue fields as best you can.
    • If the Origin Error Report is part of an EA Help case, include your Case Number in the Customer Support Ticket Number (Optional) box.
    • Find your Case Number in your cases on EA Help or inside any support emails we sent you about this issue.
  2. Check the box next to I agree to share diagnostic information with Origin.
  3. Click Send Report and wait for it to complete.
  4. Write down your Report ID for safekeeping.
    • Tip: Copy and paste your Report ID into the Notes app.

Was this article helpful?

0% of 0 players found this article helpful.

Not what you were looking for? Try searching again.

Was this article helpful?

0% of 0 players found this article helpful.