Get help with your Player ID in Plants vs. Zombies Heroes

Thursday, 21 December 2023

Need help with Plants vs. Zombies Heroes? Follow our steps to find your Player ID and get help without leaving your game.

If you’re playing Plants vs. Zombies Heroes and need help, the fastest way to get it is by contacting us in-game. We’ll need your Player ID to help you. Follow the steps below to learn how to find your Player ID and get help.

Check if we have an answer or support for your issue on @EAHelp.
Think you lost game progress? See if you can restore your progress with these troubleshooting steps.
Make sure to always have your Player ID when you contact us so we can find your account.

Tap the Settings cog icon.
Tap Help & About.
Tap Contact Support to visit EA Help.

Tap the Settings cog icon.

A coral arrow pointing to the cogwheel in Plants vs. Zombies Heroes.

You’ll see your Player ID at the bottom of the screen.

A coral arrow and dotted line surrounding the Player ID in Plants vs. Zombies Heroes.

If you need help because you’re locked out of your game or have lost your device, go to this page and choose the available option to get in touch with an advisor. We’ll need your Player ID to help you. Without it, we can’t find your account.

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