To report a bug in-game, use the /bug command in chat.

You can also report bugs at the Bug Reports forum on swtor.com.

If you’re a SW:TOR Subscriber, you can reach out to us in-game.

Get help in-game

1. Click on the question mark icon on the main menu (or press Ctrl + /).
2. Click Create ticket, then follow the on-screen instructions to give us more details and submit your request.

Are you playing on Steam?

If you subscribed through Steam, contact Steam Support for help with:

• your Steam account
• your subscription (you can cancel your subscription through the Manage Subscriptions option on your Steam Account page).

If you’re a Free-to-Play or Preferred player and you need help with a technical issue, get help from other players on Answers HQ.

Whether or not you're a subscriber, if you need help with your account, get an error message while making a payment, or can't log in to the game, you can get help in a few ways.

Get help from the SW:TOR community on Answers HQ

If you have questions and want to crowdsource a fix, or want to connect with the community, get help from other players on Answers HQ.

Contact SW:TOR support by phone

Contact our team by calling the numbers listed below:

• USA: 1-(855)-345-2186 (Support available Monday- Saturday from 14.00 UTC - 23.00 UTC)
• UK: +44 (0)208 1969 890 (Support available Monday- Saturday from 14.00 UTC - 23.00 UTC)
• France: +33 (0) 4 81 68 10 51 (Support available Monday- Saturday from 09.00 UTC - 18.00 UTC)
• Germany: + 49 (0)221 8282 9212 (Support available Monday- Saturday from 09.00 UTC - 18.00 UTC)

Calls made from landlines are local-rate, while those made from mobile devices may be subject to additional charges from your provider.

If you’re calling from another country, check the list of other phone numbers we have on Answers HQ.