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Find out how to get support for issues with STAR WARS™: The Old Republic™.

Report a bug Help for SW:TOR Subscribers Other ways to get help

We support Star Wars: The Old Republic in English, French, and German only.

To report a bug in-game, use the /bug command in chat.

You can also report bugs at the Bug Reports forum on swtor.com.

If you’re a SW:TOR Subscriber, you can reach out to us in the game.

Get help inside the game

  1. Click on the question mark icon on the main menu (or press Ctrl + /).
  2. Click Create ticket, then follow the on-screen instructions to give us more details before submitting your request.

Are you playing on Steam?

If you subscribed through Steam, contact Steam Support for help with:

  • your Steam account.
  • your subscription (you can cancel your subscription through the Manage Subscriptions option on your Steam Account page).

If you need help with your account, get an error message while making a payment, or can't log in to the game, you can get help in a few ways. These options are available to you whether you’re a SW:TOR Subscriber or not.

Get help from the SW:TOR community on Answers HQ

If you have questions and want to connect with the SW:TOR community, get help from other players on Answers HQ.

Contact SW:TOR support by phone

Contact our team by calling the numbers listed below:

  • USA: 1-(855)-345-2186 (Support available Monday - Saturday from 15.00 UTC - 00.00 UTC)
  • UK: +44 (0)208 1969 890 (Support available Monday - Saturday from 15.00 UTC - 00.00 UTC)
  • France: +33 (0) 4 81 68 10 51 (Support available Monday - Saturday from 10.00 UTC - 19.00 UTC)
  • Germany: + 49 (0)221 8282 9212 (Support available Monday - Saturday from 10.00 UTC - 19.00 UTC)

Calls made from landlines are local-rate, while those made from mobile devices may be subject to additional charges from your provider.

If your country isn’t listed here, check the list of other phone numbers we have on Answers HQ.

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