The Simpsons: Tapped Out will be removed from app stores on October 31, 2024, and servers will be turned off on January 24, 2025.
In-app purchases are disabled, but you can keep playing until the servers are shut down.
You can still earn Donuts through the in-game store.
Yes. Over the next few weeks, we’ll rerelease content from the past twelve years. Items will be released in waves, with a few years’ worth of content released at a time. Check the in-game store for available items.
During the A Bart Future event, land tile availability and item placement limits were expanded. There won't be additional increases with Taps, but you'll see a reference to this in the final questline.
Buildings
Characters
If you already own any prize track items, you'll get Donuts instead.
Yes, there will be new items added to the store in the final wave, so be sure to check it regularly before the game shuts down. You can get these items using your in-game money.
For any recent purchases, contact Google Play or Apple. Our advisors can’t provide support with purchases or refunds.
The fastest way to get help for The Simpsons: Tapped Out is by contacting us directly in your game. You’ll be brought back to EA Help, but we’re able to pull your game info if you contact us in-game.
When a new device tries to log in to your EA Account, we’ll send you a code to make sure it’s you. EA Login Verification keeps your EA Account safe and makes sure only your registered devices have access to it. Here’s how you can turn on EA Login Verification.
Not getting Login Verification codes?
If you need help because you’re locked out of your game or have lost your device, go to this page and choose the available option to get in touch with an advisor. We’ll need your account ID to help you. Without it, we can’t find your account.
Check if we have an answer for your issue by following @EAHelp.
Think you lost game progress? See if you can restore your progress.