Help us improve EA Help! Take Survey No, Thanks
MENU MENU

Learn about transferring save files and other common tips to play The Sims 4 on Mac.

Check out our system requirements and make sure you’re ready to play.

How to download The Sims 4 to your Mac

  1. Download Origin for Mac on Origin.com.
  2. Log in with the same EA Account that you use to play The Sims 4 on PC.
    • An account is required to play The Sims 4.
  3. Select the My Game Library tab and click on The Sims 4.
  4. Click Download and The Sims 4 will start to download in your Origin Library.

Once the download is complete, you’ll be able to launch The Sims 4 and start playing.

How to add The Sims 4 on your Mac if you have a PC-only disc of the game

The Sims 4 for Mac is a digital-only release. The installation discs in all packaged editions of The Sims 4 are not Mac compatible, but players who buy a packaged PC-only version can still redeem the code in the box to access the Mac version through Origin.

  1. Download Origin for Mac on Origin.com.
  2. Create an EA Account or log in with an existing EA Account.
    • Note: An account is required to play The Sims 4.
  3. Under the Games pull-down menu (top left), click Redeem Product Code.
  4. Input your product code, found within the packaging or insert.

When the code is redeemed, The Sims 4 will begin to download in your Origin Library.

Once the download is complete, you’ll be able to launch The Sims 4 and start playing.

If you need more help, you can review our Origin FAQ and our disc installation article.

Transfer saves files from PC to Mac

The Sims 4 doesn’t support Origin cloud storage, so game saves don’t automatically transfer between Mac and PC. You can transfer your save files using a USB device.

  1. On your PC, open My Computer and go to the Documents folder.
  2. Go to Electronic Arts, then The Sims 4 folder.
  3. Find and copy the entire saves folder onto a flash drive.
  4. Plug the same flash drive into your Mac.
  5. On your Mac, open Finder, go to DocumentsElectronic Arts, then The Sims 4
  6. Copy and paste the saves folder from the flash drive to the The Sims 4 folder on your Mac.
    • If an existing saves folder is already in The Sims 4 folder, delete or rename it. Renaming an existing saves folder on your Mac lets you to keep it for later use.
    • The Sims 4 folder will only show up in your documents after you first play the game.

Once complete, open The Sims 4 on your Mac and your save files will be ready to load!

How to make sure installed add-on content to the PC version of The Sims 4 shows up in the Mac version

  1. Log in to the Origin client using the same account that you use to play The Sims 4 on PC. An account is required to play The Sims 4.
  2. Select the My Game Library tab and click on The Sims 4 from your library.
  3. Click on the More Details button and scroll down to find the content in the appropriate sections (Game Packs, Add-Ons, Bonuses, and so forth.).

From here, you can select to download and install any add-on content you wish to play with on the Mac version of The Sims 4.

How to make sure purchasing add-on content shows up

  1. Log into the Origin client using the same account that you use to play The Sims 4 on Mac. An account is required to play The Sims 4.
  2. Select the My Game Library tab and click on The Sims 4 from your library.
  3. Click on the More Details button and scroll down to find the content in the appropriate sections (Game Packs, Add-Ons, Bonuses, and so forth.).

From here, you can select to buy and install any add-on content you wish to play with on the Mac or PC version of The Sims 4. 

All purchases made on one system will be available to you on all systems as long as you log in using the same EA Account.

Mac OS Lion (10.7)

On October 3, 2019 we released a patch update that will no longer support The Sims 4 on that operating system. If you want to continue playing the game while running macOS Lion (10.7), you will need to disable automatic updates on Origin and stop taking any future updates. You’ll still be able to play as normal.

Here’s how you disable updates:

  1. Open Origin.
  2. Click Origin in the top left toolbar, then select Preferences.
  3. Scroll down to Client update.
  4. Toggle Automatically update Origin to OFF.

Mac OS X 10.10 (Yosemite) compatibility issues

We’ve gotten reports from players having trouble playing The Sims 4 while running Mac OS X 10.10 (Yosemite). Some examples of issues that players are seeing include trouble connecting, not receiving updates, and not seeing games in their Game Library. 

We have looked into these issues and found a couple of workarounds that might help:

Try using the Beta version of Origin

Not only does using the Beta version help with this issue, it also lets you test new Origin features early. Here’s how to turn it on:

  1. Launch and sign into the Origin client.
  2. Select Application Settings from the Origin menu.
  3. Scroll to the bottom of the Application tab and find the Client update section.
  4. Toggle the switch to On next to Participate in Origin client betas.

If you switch your settings from On to Off, uninstall and reinstall the Origin client to make sure you're running a non-beta version. If you switch from Off to On, all you need to do is restart the Origin client to let it check for beta updates.

Update to Mac OS X 10.12 (Sierra) or newer

You can update your Mac using the App Store.

Before you update, make sure you check your requirements.

The Sims 4 display issues on Mac

Most display issues can be solved by resizing the window or going to windowed mode.

  • Press Command + Enter + F on your keyboard.

If you’re using a Retina Display, try not to change to Retina mode and change Resolution at the same time.

Video capture tool availability

The in-game video capture feature isn’t currently supported on Mac.

Contact Us

Was this article helpful?

0% of 0 players found this article helpful.

 

 

Related content

Was this article helpful?

0% of 0 players found this article helpful.

 

 

X