Missing content
Get help with your missing content.
Buying and redeeming
Get help buying games and redeeming codes.
How to buy EA games
Buying EA premium currencies and digital download games
How to pre-order games on the EA app
Where to get EA Gift Cards and how to use them
Why are EA games unavailable in some countries or regions
How to download and buy DLC for classic EA games
How to redeem your product and promotional codes
Games that won't download, install, or load in the EA app
Refunds
Learn how to request a refund for EA purchases.