All ResultsShowing 1 - 8 of 8 results
Article • Security and rules
How to update your EA Account email settings
Learn about the different email settings in your EA Account and how to change them.
Article • Apex Legends™
Find missing Apex Legends™ Packs, items, Legends, or Mythics
If you can’t find your Apex Legends Packs, items, Legends, or Mythics, try these steps to find them.
Article • Orders and rewards
How to find your missing EA in-game content
Follow our steps to find missing content you bought or earned in-game, and learn how to contact us if you still need help.
Article • Orders and rewards
How to provide proof of purchase
When you contact us about a purchase, we'll sometimes ask you to provide proof of purchase. Here’s what to send us.
Article • Technical issues
How to use the EA Error Reporter in the EA app
An advisor might ask you to use the EA Error Reporter tool in the EA app to help fix a problem.
Article • EA Account
What to do if your EA Account was hacked
If you think your EA Account has been hacked, follow our steps to resecure your account. If you can’t log in or you’re missing in-game content, learn how to contact us.
Article • SimCity™ BuildIt
How to get help in SimCity BuildIt
If you need help and can't find an answer, use these steps to contact us in-game.
Article • EA Account
How to get back into your EA Account
If you can’t log back into your EA Account, try our steps to find your email and password. If you still need help, contact us.