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EA recommends
How to provide proof of purchase
When you contact us about a purchase, we'll sometimes ask you to provide proof of purchase. Here’s what to send us.
Article • Technical issues
How to attach a file to your EA Help case
Learn how to send us screenshots, proof of purchase, or other info our advisors may need to help fix your issue.
Article • The Sims™ 4
The Sims 4 Gallery
Learn how to access, upload, and download from the Gallery in The Sims 4.
Article • Plants vs. Zombies™ 3
Plants vs Zombies™ 3: Save your progress and get help
Learn how to save your progress and get help in Plants vs Zombies™ 3.
Article • Plants vs. Zombies™: Battle for Neighborville
Get help for Plants vs. Zombies: Battle for Neighborville
Find out where you can get help for Plants vs. Zombies (PvZ): Battle for Neighborville and learn more about your game.