Security and rules

Manage my account

Penalty History

Positive Play Charter

Account security

Learn how to secure your EA Account.

How to enable two-factor authentication on your EA Account

How to keep your EA Account secure

How to avoid phishing

How to get help with fraud on your EA Account

What does unusual activity mean on an EA Account?

How to update your EA Account

How to update your EA Account email settings

Penalties

Learn how to play by EA rules and report a player.

Get information on EA Account locks, bans, and suspensions

EA rules to know and follow

Online safety

Learn how to stay safe while gaming online.

How EA handles reports of harassment and illegal content

Report a player in the EA app

Report cheating, harassment, and illegal content

How to update your EA Account privacy settings

EA policies

Learn about EA policies.

EA’s content policy

EA’s Idea Submission Policy

What are EA’s warranty policies?

Still having issues?

Get in touch with our customer support team for more help.