How Brazil’s ECA Law affects The Sims 4

1 min de lectura

Información general

To comply with the Digital ECA Law, EA is updating certain features and services for players in Brazil. These updates will begin rolling out soon and will continue in phases over the following months. If you play The Sims in Brazil and are under the required age, certain features may be affected.

How Brazil’s ECA Law affects The Sims 4

Brazil’s ECA Law requires extra protections for children and teens when using online services. If your EA Account is registered in Brazil, some online features may be limited. Players may be asked to log in or create an EA account to confirm their age for access to these features. This may affect features like:
  • user-generated content
  • posting or commenting within EA Forums
The exact features available can vary depending on the player’s age and the game experience. Teen accounts can access The Sims 4 Gallery and browse downloads, but they can't see or post comments.Learn more about how to confirm your age with EA. We’re engaging with Brazilian authorities on the technical aspects of compliance with the law. We’ll update this page as changes are confirmed and implemented, so you can stay informed without needing to contact support.
To learn more about how we support safe and positive play across our games, read about our approach to player well-being and online safety.
¿Sigues teniendo problemas?
Ponte en contacto con nuestro equipo de atención al cliente para obtener más ayuda.