How to get help with STAR WARS™: The Old Republic™

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Learn how to get support for issues with STAR WARS™: The Old Republic™, including how to report bugs and find answers on EA Forums.

1
Click on the question mark icon on the main menu or character selection screen (or press Ctrl + /).
2
Click Create ticket, then follow the on-screen instructions to give us more details before submitting your ticket.

If you subscribed through Steam, contact Steam Support for help with:

your Steam account.
your subscription if paid via Steam (you can cancel your subscription through the Manage Subscriptions option on your Steam Account page).

To report a bug in-game, use the /bug command in chat.You can also report bugs on the Bug Reports forum on swtor.com.

If you need help with your account, get an error message while making a payment, or can't log in to the game, there are a few ways to get help.

We support Star Wars: The Old Republic in English, French, and German only.

If you have questions or want to connect with the SW:TOR community, get help from other players on EA Forums.