Platform support

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EA app

Get help with the EA app on PC and Mac.

How to use the EA app

How to download, install, and update the EA app

How to uninstall the EA app and your games

How to play games in the EA app

How to close background applications to run the EA app

How to change the language settings in the EA app

PC gaming

Get help with games on PC.

How to troubleshoot EA Play Pro upgrade errors on PC

How to install and troubleshoot EA Javelin anticheat on PC

How to update your PC or macOS for the EA app

How to display an FPS counter in EA games on PC

Console gaming

Get help playing EA games on console.

How does EA Play work with Xbox Game Pass?

Troubleshoot PC, PlayStation®, and Xbox crashing or freezing

Mobile gaming

Get help with your mobile game.

How to use the EA SPORTS App

Troubleshooting EA mobile games on Android devices

Troubleshooting EA mobile games on iPad and iPhone

How to save your EA mobile game

Other gaming platforms

Learn how to play EA games on other supported platforms.

How to play EA games on Amazon Luna

How Moments works in the EA SPORTS App

Still having issues?

Get in touch with our customer support team for more help.