How to use the EA SPORTS FC™ Discord server

Overview

New to the EA SPORTS FC™ Discord server? Learn how to use it, report players, and dispute bans.

What is the EA SPORTS FC™ Discord server?

The EA SPORTS FC™ Discord server is available globally but only supports English in text channels.

The EA SPORTS FC™ Discord server is a community built to help players connect with each other and find friends to compete with in Rush.Head over to the EA SPORTS FC™ Discord server and join the global community of players.

How to report a player on the EAS FC Discord server

You can report a player or a message that a player has sent on the EAS FC Discord server by following these steps.

1
In a text channel, right-click on the username or message you want to report. If you’re using Discord on your phone, tap and hold the username or message.
2
In the pop-up menu, go to Apps.
3
If you’re reporting a player, select Report User to EA. If you’re reporting a message, select Report Message to EA.

Discord menus showing Report User and Report Message options to report a player or inappropriate content.

You should report serious or illegal violations directly on Discord. Find out how to submit a report on the official Discord website.A few things to keep in mind:

A banned player can’t post messages in the Discord server or accept invitations to new channels.
Reports are processed by automation tools and sent to our team for review.
Our team looks into the context of each report before deciding whether it follows our rules and what action to take. You’ll get a DM with an update on the outcome of your report, including whether EA took action.
For privacy reasons, we can’t share information about our investigation or what actions we take on another player’s account.

How to appeal a ban on the EAS FC Discord server

If you think you were banned by mistake, you can appeal in your Discord direct messages (DMs) or on EA Help. After following the steps below to submit your appeal, someone from our Moderation team will review your submission.

Appeal on Discord

1
Open your DM from EA Moderator.
2
Select the Appeals button directly from the DM.
3
Fill out the form.
Your case reference number will be filled out for you. Add a description of your issue, if you've done an account recovery recently, and your email.
4
Select Submit.

Discord direct message from Electronic Arts showing the Appeals button and the Appeal Sanctions form and Submit button.

To fill out the appeals form in your DMs, make sure you have direct messages in Discord enabled.

Appeal on EA Help

Complete the appeal form on EA Help. Choose Submit a Discord appeal as your issue. Contribute towards a positive and inclusive gaming community by checking out our Positive Play Charter.

Where to find your case reference number

You can find your case reference number in the Discord message sent to you by EA Moderator. Make sure to enter the case reference number exactly as it appears in the message, or we won’t be able to help with your appeal.