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Keep your account safe and play by the rules in EA SPORTS FC™ Mobile.

Account safety Play by the rules Breaking the rules

Never share your Facebook, Google Play, or Apple ID login information with another EAS FC Mobile player. We’ll never ask for your password either.

Learn more about phishing and how to avoid it and make sure to follow our safety tips.

When you link your EAS FC Mobile account with your Facebook, Google Play, or Apple ID accounts, your username and password from those accounts never reaches our servers. Your login credentials are not visible to anyone, including anyone here at EA.

Check out how to play by the EA rules, and keep these game rules in mind when you play EAS FC Mobile:

Don’t cheat in-game

Cheating isn’t fair and hurts other players’ experience.

Cheating includes but isn’t limited to:

  • using external tools or bots
  • using in-game exploits
  • abusing glitches or bugs

Creating an unfair advantage on the field by working with other players or accounts to increase your rank is cheating.

Don’t hack other players’ accounts

Accessing another player’s account is strictly against our rules.

Don’t buy Coins

You can earn EAS FC Mobile Coins by playing, buying, and selling Items in the Market, but buying Coins from a third-party is against our rules.

Here's how to earn Coins fairly:

  • play live events
  • complete daily activities
  • buy and sell players and Items in the Market.

Why shouldn’t I buy Coins from third parties?

Don’t buy “mule” accounts or perform comfort trades. Both are against our gameplay rules.

Don’t farm Coins

Coin farming is when you trick the game into thinking you’re playing matches when you aren’t. There are many ways to earn Coins fairly in EAS FC Mobile, but Coin farming isn’t one of them. Using any kind of bot or disconnection methods in the game to earn Coins faster is against our rules.

Don’t distribute or sell Coins

Coin selling and Coin distribution hurt the game economy and disrupt the buy-sell environment. This includes:

  • giving or receiving Coins from another player, including giveaways
  • transferring Coins between accounts that you own, or that another player owns.

Don’t buy EA SPORTS FC™ Points from a third-party seller

There are only two ways to get EAS FC Points:

  • buying them in-game
  • earning them when you complete Daily Activities.

Third-party Coin sellers need your account login information, which puts your account at risk of hacking. Check out our guide on how to avoid phishing scams to prevent your information from being compromised.

Don’t abuse or use bots in the Market

Using bots, exploits, cheats, undocumented features, design errors, or bugs gives you an unfair advantage. It can make Items unaffordable and harder for other players to enjoy the game.

This includes using:

  • unsupported mods, Unauthorized hardware, or accessories
  • any specialized software, such as “aimbots” or “triggerbots,” or intentionally “boosting” or “teamkilling”
  • exploits to gain in-game Items.

Don’t make false claims

While we always welcome your feedback, don’t abuse in-game support or complaint buttons by making false reports to EA. Check out how to make legitimate claims here.

If you break our rules, we could:

  • suspend your account
  • permanently ban your account in serious cases
  • restrict your access in other ways.

Think you were banned or suspended by mistake?

Learn how to dispute your lock, ban, or suspension here.

We want to help our players as efficiently as we can, so please only contact us with genuine challenges. If you think we made a mistake with a ban or suspension, contact us using the available method so we can review your account.

Before you contact us, know that the Rules of Conduct in our User Agreement expect that players don’t improperly use in-game support or complaint buttons and make false reports to EA staff.

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