If you think your account may have been hacked but you can still access it, try to secure your account with these steps.
Once you’ve successfully completed these steps, your account should be secure. Keep monitoring your account for suspicious activity and reach out to us if something doesn’t look right.
Contact SW:TOR support to help secure your account.
Most EA games you play on console require you to log in to your EA Account at least once. Make sure to resecure your EA Account by following the steps above.
TIP: We recommend having different passwords and security questions for each of your accounts.
When you connect your mobile account with your Facebook, Google Play, or Game Center accounts, your login information (username and password) from those connected accounts never reaches our servers. Your login credentials are not visible to anyone, including anyone here at EA.
Remember to never give your Facebook, Google Play, or Game Center username or password to anyone. We’ll never ask for your password, either.
Learn more about phishing and how to avoid it.
See what to do when you can’t log in to your EA Account.
If the steps in that article don’t work, reach out to us by clicking Contact Us at the top of any EA Help page. Make sure to have the following information handy when you reach out to us:
If you're missing content after a hack, we may not always be able to help you recover your content. It’s important to understand we investigate what happened to compromise your account and if we find that your account has broken any rules, then we can’t help recover any lost items.
To help keep anyone from accessing your account again, read our tips to make your account more secure and set up the recommended precautions.