If you already have an EA Play membership and try to redeem a code for a membership that’s different than the one you currently have, you might get this message:
Sorry, you can only redeem a membership code that matches your current EA Play membership plan.
To solve this, you can try canceling your current membership and then re-entering the code again.
If you cancel but aren’t at the end of your membership period, you might need to wait until your current membership runs out before trying to redeem the membership code again.
Learn how to cancel your EA Play membership or find your membership expiration date.