Report cheating, harassment, and illegal content

1. Go to the Social tab.
2. Choose the player’s name.
3. Hold 'G' to load their profile (this will open the EA app overlay).
4. Click the ellipsis button (...)
5. From the dropdown menu, choose Report.
6. Click on why you are reporting them and fill in the details.
7. Submit your report and we’ll take it from there.

To report a player in-game

1. While in a match, bring up the in-game menu (Tab on PC, Options on Playstation®, Menu on Xbox).
2. Open the Squad tab.
3. Select the warning symbol (“!” inside a triangle) under the player you want to report.



4. Choose which category you’d like to report:
   • Cheating
   • Gameplay disruption
   • Inappropriate Chat/Content.
5. Choose the subcategory from the drop-down menu.
6. Click Report.

You can also report a player while spectating them after you've fallen in a match.

To report an offensive emblem

In-game, select the Report button beside the player’s emblem in the killcard.

Battlelog website option (console and PC)

1. Go to Battlelog.com.
2. Enter the player's name in the Find Soldier search option.
3. Find and click the Report icon beside the player's profile name.
4. Select Report Player.
5. Write a short statement and provide any additional details, including any referenced sites and videos of the offending player.

You can report players through the Squad and Players list or through the Social screen in-game.

You can also Block players if you don't want to be in Squads with them, see them in text chat, or hear them in voice chat.

The easiest way to report or block someone is through the Squad and Players list.

1. Open the Pause menu.
2. Choose Squad and Players.
3. Select the player’s name on the list.
4. Choose More.
5. If you want to block the player, select Block and then confirm when you’re asked to. Blocked players are also muted for you in voice and text chat.
6. If you want to report them, select Report.
7. Select the option that matches what you need to report.
8. Add information about what you’re reporting into the box and then select Send Report

When you report a player, the support team will automatically receive a recording of the session you want to report. After reviewing the recording, the support team will make a decision and take action according to EA’s Positive Play Charter.

Learn more about voice chat moderation in this article.

To report an offensive emblem

1. In-game, select the Report button beside the player’s emblem in the killcard.
2. In the companion, select the Report button beside the player’s emblem on their profile.

To report cheating or harassment (PC only)

1. Open the Options screen by pressing the Escape (Esc) key.
2. Open Scoreboard.
3. Click the player’s persona name.
4. Choose View Profile.
5. Click the dropdown next to Send friend request in the EA app in-game overlay.
6. Choose Report player.
7. Fill out the required fields.

To report in-game behavior (console only)

1. Open the Options screen.
2. Open Scoreboard.
3. Find the player’s persona name and select View Profile.
4. Select Option.
5. Select Report.
6. Select In-game behavior.

If you can, include:

• the screen name, Gamertag, PlayStation™Network Online ID, or ID of the player
• a screenshot of the action as it happens
• a screenshot of the main score screen.

Battlelog website option (console and PC)

1. Go to Battlelog.com.
2. Enter the player's name in the Find Soldier search option.
3. Find and select the Report icon beside the player's profile name.
4. Select Report Possible Cheat.
5. Write a short statement and provide any additional details, including any referenced sites and videos of the player you're reporting.

Report a map

Custom maps are hosted on Steam Workshop. You can report a map by following the steps on this Steam support page.

1. Find and tap the player’s name that you want to report to open their profile.
2. Tap the three dots next to their name.
3. Tap Report Abuse.
4. Select the Category of Abuse.
5. Enter any additional information for your report.
6. Submit your report.

To report a player’s Online ID:

1. Pause the game.
2. Select Options.
3. Select Report Abuse.
4. Follow the on-screen prompt to select the type of abuse and submit the report.

To report a Team Builder team:

1. Go to the Download Center.
2. Select the team you want to report.
3. Click Report.
4. Toggle Yes to at least one of the types of abuse you’re reporting.
5. Submit the report.

EA SPORTS FC™ Ultimate Team™ - Club names and Squad names

To report a player’s Club or Squad name:

1. Pause the match.
2. Open the Players List.
3. Select the player’s Online ID that you want to report.
4. Select Report Offensive Content in Ultimate Team™.
5. Depending on what you’re playing, select Report offensive Club name or Report offensive Squad name.

Clubs - Club, Avatar, AI Player, and Stadium names

To report a player’s Club or Avatar name, or AI player names in Clubs:

1. Pause the match.
2. Open the Players List.
3. Select the Online ID that you want to report.
4. Select Report Abuse.
5. Depending on what you’re reporting, select one of the following: 
   • Report offensive Avatar Name
   • Report offensive Club Name 
   • Report offensive AI Player Name 
   • Report offensive Stadium Name.

VOLTA FOOTBALL™ - Squad names and Avatar names (EAS FC 24 only)

If you need to report a player’s Squad or Avatar name while you’re playing VOLTA FOOTBALL™:

1. Pause the match.
2. Open the Players List.
3. Select the player’s Online ID that you want to report.
4. Select Report Abuse.
5. Choose what you’re reporting:
   • Report Squad Name
   • Report Avatar Name.

To report a player or league in EAS FC Mobile:

1. Press the Report Icon (blue loudspeaker) beside the username or league name.
2. Select the Reporting Reason from the dropdown list.
3. Include any additional information in the report.
4. Click Send to submit the report.

FIFA Ultimate Team - Club names and Squad names

To report a player’s Club or Squad name in Ultimate Team:

1. Pause the match.
2. Open the Players List.
3. Select the player’s Online ID that you want to report.
4. Select Report Offensive Content in FUT.
5. Depending on what you’re playing, select Report offensive Club name or Report offensive Squad name.

VOLTA FOOTBALL™ - Squad names and Avatar names

If you need to report a player’s Squad or Avatar name while you’re playing VOLTA FOOTBALL:

1. Pause the match.
2. Open the Players List.
3. Select the player’s Online ID that you want to report.
4. Select Report Abuse.
5. Choose what you’re reporting:
   • Report Squad Name
   • Report Avatar Name.

Pro Clubs - Club, Avatar, AI Player, and Stadium names

To report a player’s Club or Avatar name, or AI player names in Pro Clubs:

1. Pause the match.
2. Open the Players List.
3. Select the Online ID that you want to report.
4. Select Report Abuse.
5. Depending on what you’re reporting, select one of the following: 
   • Report offensive Avatar Name
   • Report offensive Club Name 
   • Report offensive AI Player Name 
   • Report offensive Stadium Name.

EA connect - FIFA 23

Learn how to report, mute, or block players in FIFA 23 through EA connect.

Reporting a player from the Friends Hub

1. From the F1®24 main menu, select Go to Player Hub and choose Friends.
2. In the Friends Hub, toggle through the tabs and select Friends.
3. Find and select the friend you want to report and choose Report.
4. Select a reason for the report. You can choose from:
   • Cheating
   • Inappropriate EA ID
   • Inappropriate Name.

Reporting a player from the Lobby

1. When a race ends, find and select the name of the player you want to report on the Lobby screen.
2. Choose Report Player.

Reporting a player during a race

1. Pause the race.
2. Choose Race Director and select the Drivers tab.
3. Find and select the name of the player you want to report.
4. Select Report.

Reporting a league name

1. From the F1®24 main menu, select League Racing.
2. Find and select the league you want to report.
3. The name of the last player to edit the league’s name will be on-screen. From the options, you can choose Report Player or Report League Name.

Reporting a player’s Online ID

1. Pause the game.
2. Open the Players List.
3. Select the Online ID of the player you want to report.
4. Select Report Abuse.
5. Select Report Offensive Name.

Reporting through EA connect

Learn how to report, mute, or block players in Madden NFL 24 through EA connect.

To report a player’s Online ID:

1. Tap on the player's Online Name.
2. Tap Report Player.
3. Choose what you're reporting:
   • Offensive Name
   • Offensive Image
   • Other.
4. Enter any additional information into Details.
5. Tap Send.

While in a game

1. Press Esc to load the score screen.
2. Click on the player that you want to report.
3. Select why you’re reporting the player.
4. Tell us where the incident you're reporting happened.
5. Give us any other additional comments that will help us investigate.
6. Click Submit.

From the lobby

1. Click on the player that you want to report (this opens the EA app overlay).
2. Click the ellipsis button (...)
3. From the dropdown menu, choose Report.
4. Click on why you are reporting them and fill in the details.
5. Submit your report and we’ll take it from there.

To block a player, the steps are very similar to reporting via the EA app

1. Join the Multiplayer Lobby.
2. Press the Space key or left-click on a character to inspect the loadout of the player you’re reporting.
3. Press the Space key or left-click again to view their profile.
4. Click the down arrow at the top of their profile page.
5. Select Block User.
6. Click Block User.

Once you block someone on the EA app, they won’t be able to chat with you or view your profile.

To report a player’s Online ID

1. Pause the game.
2. Open the Players List.
3. Select the player’s Online ID that you want to report.
4. Select Report Abuse.
5. Select Report Offensive Name.

1. Make a note of the player’s in-game name.
   • That’s their EA app name (if you’re playing on PC), gamertag (if you’re on Xbox One) or PlayStation™ Network ID (if you’re on PlayStation® 4).
2. If the player is in your Crew, find them in your member list and use the Report option in-game.
3. If they’re not in your Crew, use the Find Players option on the main menu to find them.
4. Highlight their name in the search results and choose Player Options.
5. Choose Report Player.
6. Fill in the details.
7. Submit your report - we’ll take it from there. 

Report an inappropriate username

1. Go to the Social menu, then EA Friends.
2. Choose the player you want to report and select Report.

Report inappropriate in-game content

1. After a race, find and select the username you want to report.
2. Report their Name or Wrap.
3. Choose the type of content you’re reporting and select Yes to confirm the report.

To use the Mute Function in-game while in Multiplayer

1. Press the Dpad right to enter Easy Drive.
2. Select Players and press Right on the Dpad again.
3. Select the player you want to mute and press Right on the Dpad again. 
4. Press Right once more to mute this player.

To report abusive content in the Wrap Editor, like Custom Wraps and License Plates

1. Open Player Options.
   • If you’re looking at a wrap from the Community, you’ll see the option at the bottom of your screen.
2. Select Report.
3. Here you can choose to report a Player, Custom Wrap, Profile Picture, License Plate, or Photo.

To report a player in Multiplayer

1. Select a player from the list of players in the server you’re on.
2. Select Report.
3. Here you can choose to report a Player, Custom Wrap, Profile Picture, License Plate, or Photo.

To use the Mute Function in-game while in Multiplayer

1. Press the Dpad right to enter Easy Drive.
2. Select Players and press Right on the Dpad again.
3. Select the player you wish to Mute or Kick from your session and press Right on the Dpad again.
4. Select Mute or Kick and press Right once more to mute this player.

To report a player’s EA ID from the garage

1. Go to the Lobby.
2. Select Player Search.
3. Enter the player's EA ID.
4. Select Report.

To report a player’s EA ID from the events map

1. Go to the Lobby.
2. Go to the Events Map.
3. Hover over the Players Icon location.
4. Choose to interact with Player Card.
5. Select Report.

To report a player's Club Name

1. Go to World of CHEL.
2. Select Stats, then Club Rank.
3. Under Options, choose Global Rankings.
4. Find and select the name you’re reporting.
5. Choose Report Content.
6. Choose the Reason and select Submit.

To report a player's Skater or Goalie Name

1. Go to World of CHEL.
2. Select Stats, then Player Stats.
3. Find and select the name you’re reporting.
4. Choose Report Content.
5. Choose the Reason and select Submit.
   
   

EA connect - NHL 24

Learn how to report, mute, or block players in NHL 24 through EA connect.

1. Open your Friends List.
2. Search for the ID of the user you want to report.
3. Select the kebab menu (three vertical dots) beside the Add a Friend button.
4. Select Report.
5. Select the reason why you’re reporting the player.
6. Tell us where the incident you're reporting happened.
7. Give us any other additional comments that will help us investigate.
8. Select Finish.

Remove the player as a friend

If someone’s being offensive, you can remove them as a friend. Since your Friends List in the game is made up of Facebook friends who also play Plants vs Zombies™ 3, the only way to remove someone from your Friends List is to remove them on Facebook.

• Go to their Facebook profile.
• Click on the Friends button.
• Select Unfriend.

Report a player

If you believe your friend’s behavior violates EA’s Terms of Service, you can report another player by following these steps:

1. Open the leaderboard.
2. Tap the player you want to report.
3. Click Report Username.

Remove the player as a friend

If someone is being offensive, you can remove them as a friend. Since your Friends List in the game is made up of Facebook friends who also play the game, the only way to remove someone from your Friends List is remove them on Facebook.

1. Go to their Facebook profile.
2. Click on the Friends button.
3. Select Unfriend.

Report a player

If you believe that your friend’s behavior violates EA’s Terms of Service, you can choose to report them. Here’s how.

1. Tap the Settings cog icon.
2. Tap Contact Support.



3. Find I want to report another player by using the search bar.
4. Select Email us.
   
5. Fill in the web form and select Next.
6. Include the name of the player you want to report and explain why you’re reporting them in as much detail as you can.
   
7. Select Send and we’ll take it from there.

In chat (Classic Pogo)

1. In the Who's here tab or in chat, choose the player.
2. Select the dropdown icon beside their name and choose Report for Abuse.
3. Choose the type from the options.
4. In some games, you’ll need to manually add the player's name. Select Add Players, choose their name, then click Done.
   • If they’ve already left the room, their name won’t appear on the list. In this case, choose Not a Player.
5. Describe the problem in the box.
6. Select Send Request.

Reporting a player automatically mutes them, so you won’t see their comments in chat. You may still want to block them to prevent them from contacting you at all.

In your Guestbook

1. Go to your Pogo profile.
2. In the My Guestbook section, select View Full Guestbook.
3. Go to the offensive post and choose Options.
4. Choose Report Abuse.
   • You can also block the player by selecting Options again and choosing Block Player.
5. Choose the type of abuse from the options.
6. Describe the problem in the box.
7. Select Send.

Block a player

1. Select Friends on the Pogo menu.
2. Scroll down the page and choose Blocked Player List.
3. Enter the player’s screen name and select Add to My Blocked List.

Mute a player

If a player’s behavior doesn’t qualify as abuse or harassment but you don’t want to see their comments, you can mute them.

1. In the Who's here tab or in chat, choose the player.
2. Select the dropdown icon beside their name and choose Mute.

• Select a player after searching for their username within the Discovery Menu. Choose from the options listed.



• Mute a player within a match by opening the main menu and selecting the Mute Players option. Choose the player you want to mute.



• After a match ends, select the offending player’s name. Then, choose from the options listed.

To report a player in-game

1. Tap the Settings button.
2. Select Help.
3. Choose Report a Player (this will open the Report Form article).
4. Scroll to the bottom of the article and select Submit a Request.
5. Fill out all required information and select Submit.

1. Make sure you have the EA app in-game running.
2. Press Esc to open the Scoreboard.
3. Click the user's name that you are reporting.
4. Select View profile.
5. Click the arrow dropdown menu in the EA app in-game overlay.
6. Select Report Player.

1. Press Escape.
2. Go to the Scoreboard.
3. Click the user's name.
4. Select Report Player in the EA app in-game overlay.

Reporting an issue with a Guild member to your Guild leader

If you're being harassed by a Guild member, let your Guild leader know. If they decide it’s the right thing to do, they can remove the player from the Guild.

Asking the Guild leader to remove someone doesn't mean that they have to do it. In the end, it’s the Guild leader’s decision.

If the Guild leader decides not to remove a player from the Guild, you can leave the Guild and join another or start your own. The good news is that, if you choose to leave the Guild, you won't lose any of your items or Guild Currency, and can take it with you to a new Guild.

Reporting another player

If you find another player breaking our rules, let us know by filling out this form in your web browser. Once you submit the form, we’ll look into it and take action according to our policies.

Muting players

1. Tap on a player to bring up their profile from Chat or Guild/Ally rosters or invites.
2. Tap Mute/Report.



3. Tap Mute.

Once you’ve muted someone, the button will change to Unmute. If you want to unmute them later on, you can do that here.

You can report a player directly from the scoreboard during or after a battle.

1. Open the scoreboard.
2. Select their name.
3. Open Options.
4. Choose Report Inappropriate Name if their name is offensive, or Report Player if you need to report them for something else.

Or you can report inappropriate names through the Social window.

1. Search for their name using the Add Friend option.
2. Select them from the search results.
3. Choose Report Inappropriate Name.

Report inappropriate player behavior, harassment, or a player or guild name

1. Press Ctrl + / or click Customer Service from the System menu.
2. Click Create Ticket.
3. Choose the category based on what you’re reporting:
   • Report Inappropriate Player Behavior
   • Report Player / Guild Name
   • Report Harassment
4. Type in a description to let us know what you’re reporting and why.
5. Click Create ticket.

Report a player from in-game

If you come across an offensive player while you’re playing, you can report them right in-game:

1. Click on the player.
2. Right-click on their portrait.
3. Click Additional Commands.
4. Click Report.
5. Choose the category based on what you’re reporting:
   • Report Spam
   • Report Real Life Threat/Suicide Threat
   • Report Harassment
   • Report Character Name
   • Report Guild Name.

We’ll pull the information for your report from the game directly.

Report cheating in Star Wars™: The Old Republic™

Follow the steps in this forum post to report cheating or win-trading in PvP in SW:TOR.

There are two ways to report abuse or offensive names in The Sims Mobile. You can only report things in The Sims Mobile when you’re at a player’s party.

1. When you’re at a party, you’ll see a yellow flag on the party icon in the Party panel from the main party list. Tap on the flag and you’ll find reporting options to choose from.
   
   
2. When you open the Party Chat, there’s a yellow flag in the top-right corner. Tap it to see options to report players from the Party Chat.
   
   

Whichever way you’re reporting, please share all of the information you have so that we can do our best to stop the violations from happening. You must be at a player's party to see the reporting flag.

Report a player from The Gallery

1. Select Custom Content.
2. Select the player’s content tile.
   
3. Click the flag icon (Report).



4. Select the reason for the report.



5. Enter a description of the offensive content.
6. Click Report.

To report a player in-game

1. Start a multiplayer game.
2. Load the Scoreboard by pressing the Tab key.
3. Press the Home key to enable profile selections.
4. Use the Page Up and Page Down keys to find the player you’re reporting.
5. Press the End key to load their profile.
6. Click the down arrow at the top of their profile page.
7. Select Report User.
8. Select why you’re reporting the player.
9. Tell us where the incident you're reporting happened.
10. Give us any other additional comments that will help us investigate.
11. Click Submit.

To block a player, the steps are very similar to reporting via the EA app

1. Join the Multiplayer Lobby.
2. Press the Space key or left-click on a character to inspect the loadout of the player you’re reporting.
3. Press the Space key or left-click again to view their profile.
4. Click the down arrow at the top of their profile page.
5. Select Block User.
6. Click Block User.

To report a player in a match

1. Start a match against a Created Fighter (CAF).
2. Pause the Match and select Report Player.

The Report Player option also appears in the Post Fight Menu and Match History.

Heads-up that Created Fighters (CAF) can only be reported during a match and not from Match History.

Reporting a player

You can report a player from their Guild page.

1. Open their Profile page by tapping their name in:
   • Your match history (if you fought them recently)
   • Your Head-to-Head results page
2. Tap View Guild on their Profile Page.
   • If they’re in your Guild, open your own guild member list.
3. Tap their name in the list.
4. Tap Report.
5. Choose whether you want to report their name or that they’re cheating.
6. Next, choose the option that best describes why you’re reporting this.
7. Tap the ✏️ icon in the Details box to add more information to help us investigate.
8. When you’re ready, tap Send Report.
9. You’ll see a confirmation message letting you know your report has been sent.

Reporting a Guild

To report a Guild for having an offensive name or description

1. Open the Social Hub.
2. If you’re in a guild, tap Switch Guilds (you won’t really switch).
3. Tap Switch, then use search to find the Guild.
4. Tap on its name in the list to open the Guild page.
5. Tap the ⚠️ symbol on the Guild logo.
6. Choose whether you want to report the Guild name, or Guild Description.
7. Choose the option that best describes why you’re reporting it.
8. Tap the ✏️ icon in the Details box to add more information to help us investigate.
9. When you’re ready, tap Send Report.
10. You’ll see a confirmation message letting you know your report has been sent.
11. Use the < button to back out to the Social Hub.

To report a player in a match

1. Start a match against Created Fighter (CAF).
2. Pause the Match and select Report Player. 

The option to Report Player also appears in the Post Fight Menu.

To report a player’s ID

1. Open Communications.
2. Select Previous Members.
3. Choose the player ID you want to report.
4. Select Report.
5. Choose Yes.
6. Choose the reason for reporting and select OK to submit the report.

Report a player’s name or livery

To report a player’s name or livery in a Time Trial, you’ll need to ghost them first.

1. In the Time Trial Service Area, choose Event Details and then select Leaderboards.
2. Find the player whose name you want to report on the leaderboard. Select their name and choose Download Ghost.
3. Go back to the Time Trial Service Area.
4. Choose Event Details and select Ghosts.
5. Find the name of the player you want to report from the Ghosts list and select Report Player.
6. From the Report Player menu, choose Inappropriate Player Name or Inappropriate Livery.

You can also report a player’s name in Clubs.

1. Choose Clubs from the main menu.
2. In the My Clubs Hub, choose the Club of the player you want to report.
3. Select Report and choose Inappropriate Player Name as the reason for reporting.

Report a Club name or description

From EA Racenet:

1. Go to the EA Racenet website and log in.
2. From the main menu, select Games.
3. In the My Games section, choose WRC.
4. On the WRC page, select Report.
5. Choose from Report Club Name or Report Description and then select Report.

In-game:

1. Choose Clubs from the main menu.
2. In the My Clubs Hub, select the Club that has the name you want to report.
3. Select Report and choose Inappropriate Club Name as the reason for reporting.