Check out the servers for your platform to see if they’re having any issues:
You might be having trouble because of an outage or known issue. Visit the EA player community at EA Forums or follow @EAHelp for any emerging issues.
Different EA games run on different servers. If you’re having trouble with a game, the best thing to do is to check @EAHelp or any of the official game-specific accounts on X to find out what’s happening and get real-time updates when servers are down.
If the servers look good but you’re still having trouble, follow these connection troubleshooting steps to try and fix the issues on your own.