Connection monitoring options in EA SPORTS FC™

What do the connection monitoring icons mean?

These icons indicate that your current Connection Quality might impact your online gameplay experience.

High ping: You’re currently experiencing a high ping value.
Packet loss: You’re experiencing potentially impactful packet loss.
Jitter: You’re experiencing jitter, a sudden and significant change to your ping within a short window of time.

If an icon is orange, there could be some loss in the quality of your experience. If an icon is red, there could be a more significant loss in the quality of your experience.

Why you’re seeing these icons

When one or more of these icons display during a match, you may be experiencing some impact to your online gameplay due to your Connection Quality.If you see one or more of these icons displayed throughout the entire match, your connection is likely unstable and struggling with a solid gameplay experience.

How does connection monitoring work?

Connection monitoring in FC is turned on automatically. This feature enables in-game icons that appear during a match about your Connection Quality.You’ll also get notifications when we think you're experiencing game-impacting Connection Quality issues.

How to customize the connection monitoring icons

1
Go to Customise.
2
Open Settings.
3
Go to Game Settings.
4
Go to Visual.
5
Near the bottom of the list, go to Connection Monitoring.

Once you’ve opened Customisation for the connection indicators, you’ll see four different options:

Ping only. Displays your current roundtrip ping in milliseconds on the screen during an applicable match. This value updates every second.
Connection indicators only. Displays icons on-screen during an applicable match, when certain connection thresholds are met.
Ping and connection indicators. Displays both the ping number and the connection indicators on the screen in appropriate situations during an applicable match.
Off. Neither the ping number nor the connection indicators will be displayed on the screen during a match.

Can I choose my server or region in The Grounds?

No. You can’t manually choose which Grounds server or world you join.There also isn’t an in-game setting to lock your matchmaking region or set a maximum ping for matches in The Grounds.You’re placed in a Grounds world that best fits your region and ping site.Playing with friends from other regions can affect which Grounds world your group joins and may result in higher ping for some players.