/

Password

Reset or recover my password

Email

Change my email address

Link accounts

Link or unlink your EA Account

Security

Manage my account security

Orders

Manage my orders

Redeem

Redeem a game or product code

My cases

View open or past cases

Ban history

View current or past bans and suspensions

Popular help topics in Secret Island

Get help with common issues that players are running into in Secret Island.

I want to check my ban status

I need to replace my product code

I'm looking for something I earned

I want a refund

I want to move my game progress to another account

I need help logging in to my EA Account on Xbox

See all help topics