How to update your EA Account

You can update account details like your email address, name, date of birth, and more, but there could be restrictions based on your country’s laws, or the last time you updated specific information.

Edit your basic information

1. Go to the Account Information tab of your EA Account settings.
2. Select Edit next to:
   • EA ID
   • Name
   • Date of Birth
     • Heads up: Accounts under the age of 18 are considered underage accounts, and you won’t be able to change the date of birth on these accounts on your own.
   • Email Address
     • We recommend using an email address that you’ll always have access to. Private email domains, like email addresses from school or work, might expire when you graduate or leave your company. Free providers, like Yahoo or Gmail, let you recover your account and password more easily if you ever need to. In addition to helping us verify your EA Account, your email address will help enhance and protect your gaming experience.
   • Phone Number
   • Regional Settings to update your country of residence or language. You can also select Show to view these settings.

We’ll ask you to verify your identity before you can edit some of your settings. Select Send Security Code, then enter the code we send to your email.

Add a secondary email address

A secondary email helps you reset your password if you’re locked out of your EA Account and primary email address.

1. Go to the Security and Privacy tab of your EA Account settings.
2. Find the Secondary Email section.
3. Select Add.
4. We’ll send a code to confirm your identity. Enter the code and click Submit.
5. Enter an email address different from the one registered to your EA Account and select Continue.
6. Log in to that email address and find the security code email sent from us.
7. Enter your security code in the EA Account settings verification window.

Now your secondary email will get the same password reset instructions and confirmations that your primary email address gets when you reset your password.

Select this link to reset your EA password if you ever forget it.

Does your child have an account? Here’s how to update the password on an underage account.

If you want to play one of our games on a platform, you’ll need to link your platform’s accounts to your EA Account. Check out these steps to link your accounts:

• Xbox gamertag, PlayStation™Network Online ID, and Nintendo Account
• Steam
• Prime Gaming

You can also link your EA Account to:

• YouTube
• Twitch
• Facebook
  

• If you can’t update your account because you can’t sign in, get in touch with us.
• Keep an eye on @EAHelp for everything from outage info to news about our games.