Downloaded items from The Exchange or The Sims 3 store will not be automatically added to your game. You will have to add downloaded items to your game by using the Launcher.
Note: You cannot install items from the Store or Exchange while your game is running. Quit your game before installing any downloaded items.
- After purchasing items from The Sims 3 Store, they will appear in your Launcher. In your Launcher, click the Downloads button to see the items you have purchased and/or downloaded.
- Select the items you would like to install into your game by checking the boxes next to them.
- Click the Install button. You should see a status bar during the installation. When installation has finished, you will see Done! in the message window.