This content is part of our archive and supports a previous version of a game or service.
If you are not able to load your saved Sims 3 game or you see unusual behavior when trying to play the game, please disable the custom content feature of the game and see if you are then able to successfully play the game.
To disable custom content, please follow these steps:
Once you have completed these steps, please launch the game and see if you continue to experience the issue.
If the issue does not occur, the custom content for your game may need to be uninstalled for the game to function correctly.
To remove content from the game, check the box next to the item in the "Installed Content" section and click the Uninstall button at the bottom of the page.