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Troubleshooting Dragon Age Keep

Thursday, 11 August 2016

If you encounter anything preventing you from using the Keep, try these troubleshooting steps first.

First, log out of the Keep by visiting dragonagekeep.com/logout.
Next, clear your browser history, cookies and cache.
Finally, log back into the Keep using your EA (formerly Origin) account.

If those steps don't work, you can also try:

Visiting the Keep with a different browser.
Browsing in incognito mode if you use Chrome.
Visiting the Keep using a different device (eg. other computer, phone tablet, PS4 or Xbox One browser).

If you have other questions, check out the Dragon Age Keep FAQ or send us a note on Twitter @dragonagekeep.

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