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Excited for your new game? So are we. Log in to your EA Account, brush up on the rules, and double-check your security info so you can get in the game.

If you can’t get into your EA Account, it could stand in your way on launch day. Check out the steps below to make sure you’re ready to play.

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To update your account details:

  1. Go to your EA Account and Billing Settings.
  2. Click on the About Me tab.
  3. Click Edit to update your ID, name, email, and date of birth, or update your country of residence and language.
  4. Enter the verification code to confirm your identity, then make your updates.

Step 1 – Make sure your email address is up to date

It’s super important that the email address on your EA Account is up to date. It’s key to making sure you can get back into your account if you forget your password or need to update your info.

If you’ve got more than one EA Account, or want to combine your accounts, here’s what you can do.

Add a secondary email

A secondary email address helps you reset your password if you’re locked out of your EA Account and primary email address.

Here’s how to set one up.

Step 2 – Set up EA Login Verification

Login Verification is a great way to help keep your account safe and secure. Make sure you’re getting your Login Verification codes so you can sign in.

Step 3 – Check your password

Reset your password if you forgot it or if it needs updating.

Step 4 – Link your accounts

If you’ve played one of our games before, you’re probably already linked. You can double-check before you start playing to be sure:

Step 5 – Play by the rules

Like most games, we have rules. Our rules help players have fun and stay safe while playing our games.

Playing on PC? Make sure your computer meets the minimum requirements for the game you’re going to play.

Here’s how to check requirements for any game on the EA app

  1. In the EA app Store, click on a game to learn more about it in the Game Hub.
  2. Scroll down to the bottom of the page. This is where you’ll see the system requirements for the game.

Once you’ve checked your specs, use our article on downloading and playing games to get into the action.

For Mac users, here's how to check on Origin

  1. Find the game in the Origin client.
  2. Click on it to open the game details.
  3. Click on System Requirements to see the minimum requirements.

Check out these steps to redeem your product and promo codes.

Check out our tips to improve and troubleshoot your connection. If you’re on PC, try these steps if you’re having trouble installing, downloading, or loading games in the EA app.

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