Troubleshooting Pogo games

Updated 2 weeks ago1 min read

Överblick

Find out the minimum requirements for Pogo games and how to troubleshoot Pogo games that crash, freeze, or have trouble loading.

How to troubleshoot crashes and loading issues

If you’re experiencing crashes and games not loading while playing Pogo games, which run in HTML5, there are some steps you can take to improve their performance:
  1. 1
    Free up memory by closing other running programs and browser tabs.
  2. 2
    Clear your browser’s cache. 
    • Search "clear cache" in a search engine like Google to learn how to do it.
  3. 3
    Turn off any pop-up blockers on your browser.
  4. 4
    Once you complete the steps above, launch the game again.
If you can’t see the whole game screen, adjust the zoom settings in your browser. 

What browsers are no longer supported for Pogo?

  • AOL
  • Internet Explorer 11 and older
  • Opera
  • Pale Moon
  • Safari for Windows (last supported version is 5.1.7)
  • SeaMonkey

Minimum requirements for Pogo games

Windows 
  • Operating System: Windows 10
  • Memory: 4 GB of RAM
  • Browser: Chrome, Firefox, or Edge
Mac:
  • Operating System: macOS 12 (Monterey)
  • Memory: 4 GB of RAM
  • Browser: Safari, Firefox, or Chrome
iOS:
  • Operating System: iOS 16
  • Memory: 2 GB of RAM
  • Browser: Safari
Android:
  • Operating System: OS 12
  • Memory: 2 GB of RAM
  • Browser: Chrome
Amazon:
  • Operating System: Fire OS 8 (based on Android OS 11)
  • Memory: 2 GB of RAM
  • Browser: Chrome
Still having issues?
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