Reporting players in STAR WARS™: The Old Republic™

How to report naming and inappropriate chats

Report inappropriate player behavior, hateful chat content, harassment, or a player or guild name through an in-game ticket:

1
Press Ctrl+/ or choose Customer Service from the System menu.
2
Select Create Ticket.
3
Choose the category based on what you’re reporting:
Inappropriate Player Behavior
Player/Guild Name
Harassment.
4
Type in a description to let us know who you’re reporting and why.
5
Select Create ticket.

If you’re near the player’s character in-game:

1
Select their character.
2
Right-click on their portrait.
3
Select Additional Commands.
4
Select Report.
5
Choose the category based on what you’re reporting:
Spam
Real Life Threat/Suicide Threat
Harassment
Character Name
Guild Name.
6
We’ll pull the information for your report directly from the game.

How to report cheating

To report suspected cheating and win trading in player-verus-player (PvP), send an email to pvpReports@swtor.com. Include the following info when sending a report:

your account name
the name of the character who was cheating or win trading
the server you were playing on
the time it occurred
any screenshots or video evidence you have.

How to ignore a player

Sometimes a player’s behavior doesn’t need to be reported, but you might be happier not to see them in chat or be grouped with them.To ignore a character (and all characters in that player’s Legacy):

1
When you’re in-game, use the /who slash command in chat or open the Social window (press O by default) to find the player.
2
Right-click on their name in the list.
3
Select Ignore player’s Legacy.

To stop ignoring a player:

1
Open the Social window (press O by default).
2
Select the Ignored Legacies tab.
3
Right-click on their name in the list.
4
Select Stop ignoring.

Profanity filtering

Profanity filtering is switched on by default in SW:TOR. You can toggle it on and off through the Preferences menu:

1
Press Esc.
2
Select Preferences.
3
Select Chat.
4
Select the Filter Profanity box to turn profanity filtering on, or uncheck it to turn it off.
5
Select Apply to save your changes.

SW:TOR.com forums

Use this option to report forum posts on SWTOR.com to the Community Team:

1
Log in to the forums so you can see the reporting option on posts.
2
Find the post you want to report.
3
Click the Report Post button at the top-right of the post.
4
Tell us why you’re reporting it in the Message box.
5
Click Send Report to send your report through to the SW:TOR Community Team.