Get help for your issue
How to get help with STAR WARS™: The Old Republic™Here's how to get support if you're still having trouble with your game.

  1. 1
    Click the question mark icon on the main menu (or press Ctrl + / ).
  2. 2
    Click Create Ticket, then follow the on-screen instructions to give us more details before submitting your request. 
Speak to an advisor:
USA: +1 (855) 345 2186
Available from Monday to Saturday. 09:00CDT/CST to 18:00CDT/CST
UK: +44 (0) 208 1969 890
Available from Monday to Saturday. 15:00BST/GMT to 00:00BST/GMT.
France: +33 (0) 4 81 68 10 51
Available from Monday to Friday. 09:00CEST/CET to 17:00CEST/CET.
Germany: +49 (0) 221 8282 9212
Available from Monday to Friday. 09:00CEST/CET to 17:00CEST/CET.
Playing on Steam?
Contact Steam Support for help with refunds or your Steam account.