EA Player Help Services

How to download Apex Legends on each platform

Play Apex Legends on PC, PlayStation, Xbox, and Nintendo Switch when you download the game for free.

Apex Legends™ crafting and currencies guide

There are five currencies in Apex Legends: Apex Coins, Crafting Metals, Legend Tokens, Heirloom Shards, and Exotic Shards. Here’s how to get them and what you can use them for.

Missing Apex Legends™ Packs, items, Legends, or Mythics

If you can’t find your Apex Legends Packs, items, Legends, or Mythics, try these steps to find them.

Apex Legends™ Legend abilities guide

Need help picking a Legend? Learn about all the Legends in Apex Legends, including their unique abilities and release order.

How to turn off aim assist in Apex Legends

Follow these steps to toggle aim assist on and off in Apex Legends.

Apex Legends™ Cross Progression

Pick up your game where you left off on different platforms with Apex Legends Cross Progression.

How to use Apex Legends™ Tags

Find out how to use Apex Legends Tags to customize your username.

How to play Apex Legends™ as a beginner

Read our Apex Legends beginner’s guide for essential game info and tips on how to play.

How to fix Apex Legends™ error codes

If you’re having trouble with Apex Legends error codes, try these basic steps to see if that fixes your issue.

How to send gifts in Apex Legends™

Learn how to send and accept gifts with friends in Apex Legends.

Play by the rules in Apex Legends

Cheating in Apex Legends puts your account at risk. Here’s what we mean by cheating and how to contact us if you think we made a mistake.

How to show FPS in Apex Legends

Follow these steps to turn on the FPS counter for Apex Legends on PC.

Apex Legends™ terms you need to know

Find out what different Apex Legends terms mean with our guide.

How to level up in Apex Legends™

Learn more about Apex Legends levels, badges, level caps, and the fastest way to level up.

How to get better at Apex Legends™

Use our Apex Legends tips to play better and climb the ranks.

Merging your Apex Legends™ accounts

Learn more about account merging and how to access your Apex Legends progress with Cross Progression.

How to report a player in Apex Legends™

Find out how to report players in Apex Legends and what you can do if someone is ruining your match.

How to fix high ping and packet loss in Apex Legends™

Follow these steps to troubleshoot high ping and packet loss in Apex Legends.

Apex Legends™ guns and weapons guide

Find out about guns and weapons in Apex Legends, plus tips on where to start if you’re new to the Ring.

How Apex Legends™ Ranked works

Learn how to compete in Apex Legends Ranked, how matchmaking works, and how to earn Ranked Points (RP).

Apex Legends™ cross-play: how to play with friends

Want to play Apex Legends with friends? Squad up with cross-play.

Best settings for Apex Legends on PC

Adjust your Apex Legends settings to improve your game’s performance and better battle your opponents in the Ring.

Apex Legends™ Seasons and updates

Apex Legends Seasons typically last three months and introduce new content, cosmetics, and more.

How to buy, use, and find Apex Coins and Exotic Shards

Read our guide on how to buy Apex Coins, how your Wallet works, and what to do if your Apex Coins or Exotic Shards go missing.

How to get the Apex Legends™ Battle Pass

Find out how to get the Battle Pass and what different Battle Pass tiers mean.

Lost game progress in Apex Legends™

Check out common reasons for missing progress on your platform and what you can do to get back in the game.

How to use Apex Legends™ voice chat

Learn how to enable voice chat and adjust your settings on PC, Playstation®, Xbox, and Nintendo Switch™.

How to use the Legend Upgrade System in Apex Legends™

Upgrade your armor tier and unlock ability upgrades with the Legend Upgrade System.

Apex Legends™ controls for PC and console

Find the default shortcuts and controller settings for your PC or console, and learn how to change your settings.

Troubleshoot Easy Anti-Cheat

Find out what to do if you get an Easy Anti-Cheat error message in an EA game.

How to find your missing in-game content

If you bought or earned in-game content and it’s missing, check out the steps below to find it.

Does my EA game have cross-play and cross-progression?

See which EA games have cross-play and cross-progression here.

How to use EA content under EA’s IP Policy

If you’d like to use our IP (Intellectual Property) for personal purposes, check out our guidelines.

Unlink your platform accounts from your EA Account

Learn how to unlink other platform accounts (PC or console) from your EA Account in settings.

Report cheating, harassment, and illegal content

Keep yourself and other players safe by reporting harassment, cheating, and inappropriate or illegal content.

Download and buy DLC for classic EA games on PC

Learn how to download and buy downloadable content (DLC) for classic EA games on PC.

Popular help topics in Apex Legends

Get help with common issues that players are running into in Apex Legends.

Popular help topics in Apex Legends

Get help with common issues that players are running into in Apex Legends.

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