The information EA collects when you set up your EA Account and interact with our products and services, as well as how we use this information, is detailed in our Privacy and Cookie Policy.
To request your Codemasters data:
⚠️ If you have a Codemasters account and an EA Account, you’ll still need to follow the steps below to download your EA Account data.
If you want to access your Playdemic data:
⚠️ If you have a Playdemic account and an EA Account, you’ll still need to contact us for help with your EA Account.
Follow the steps here to request your Glu data or to delete your Glu account.
⚠️ If you have a Glu account and an EA Account, you’ll still need to follow the steps below to download your EA Account data.
It may take up to an hour for your data to download.
Want to download your EA Account data? You can do that right from your EA Account settings.
Your data will be downloaded as a JSON file to your computer so you can review it.
See your EA Account information, including:
Want to see what you’ve bought for your Xbox or PlayStation? Check out your Microsoft Order History or your Sony Transaction History instead.
For full details on the data that you can access yourself and where you can find it, expand the sections below:
In your About Me settings, you’ll be able to see all of your EA Account’s Basic Information. Your Basic Information includes:
Your account info
Regional Settings
Here you’ll find:
Connected Accounts
If you’ve got one connected to your account, here you’ll see:
Game Specific Identities
When you use certain EA services or games, these are what you’ll see here:
Where can I find it?
In the About Me tab in your account settings on ea.com.
EA Account login details are used on the following sites:
You can see all of the games, expansion packs, and DLC you own that are added to your EA Account.
Where can I find it?
My Game Library in the Origin client or My Collection in EA Desktop.
Your EA Account holds all of your profile information. Profile information includes:
Where can I find it?
View your profile from EA Desktop:
The EA Desktop app is currently in Beta, so only some players have access. Find out more in our article.
View your profile in the Origin client:
These include any communications to and from your account, including:
Where can I find it?
Emails: Log into your email service provider account with the email address on your EA Account. Navigate your inbox to find received, sent, filed, and deleted (trash) emails with us.
Forum posts: Log into the forum you use, like Answers HQ or a game’s specific forum, and find all your posts under your profile.
EA Help case information:
Help keep your account safe with the following security information:
Where can I find it?
The Security tab in your account settings on ea.com.
Here you can update your preferences for:
Where can I find it?
The Privacy Settings tab in your account settings on ea.com.
You can manage your email preferences and what emails you’d like to get from us.
Where can I find it?
The Email Preferences tab in your account settings on ea.com.
Find all the information for the purchases you’ve made on Origin, including:
Where can I find it?
The Order History tab in your account settings on ea.com.
If you save a payment method to your account, you’ll be able to see:
your EA Wallet Activity, including Date, Description, and Total.
Where can I find it?
The Payment Methods tab in your account settings on ea.com.
You can join the Community Playtesting Program by opting in to the games you would like to test.
Where can I find it?
The Community Playtesting tab in your account settings on ea.com.
Manage your Player Controls, including your monthly spend limits on games, expansions, and microcontent.
Where can I find it?
The Player Controls tab in your account settings on ea.com.
Manage your Family and add teen accounts to your Family to stay in control of what your teens spend.
Where can I find it?
The Family tab in your account settings on ea.com.
In addition to your About Me settings, you can also view your connected accounts, like your linked PlayStation Network IDs and Xbox Gamertags, and any apps you’ve authorized for your account in your Connections.
Where can I find it?
The Connections tab in your account settings on ea.com.
You’re able to see the IP address for the devices that you play on.
Where can I find it?
To find the IP address for your device for:
You can see your game specific ID and Friends lists.
Where can I find it?
Game specific player IDs are only available in certain games.
Find your game-specific ID for available games by using our article.
Friends lists may vary by game.
You may have certain rights over the personal information that we process about you. To find out more, see section 8 of our Privacy & Cookie Policy.
